Cannot save perf graphs after 5.6.3 upgrade

[dlukinski]

Hello XI support

We cannot save perf graphs after 5.6.3 upgrade with the following error:

"Couldn't create temporary file. Check that the directory permissions for the /temp directory are set to 777."

Please help, this is not OK

[dlukinski]

Hello XI support

We cannot save perf graphs after 5.6.3 upgrade with the following error:

"Couldn't create temporary file. Check that the directory permissions for the /temp directory are set to 777."

Please help, this is not OK

Fixed this one

[optionstechnology]

Can you say how? I have the same issue

[lmiltchev]

@optionstechnology, try modifying the permissions on the temp folder by running:

Code: Select all

chown -R  nagios.nagios /usr/local/nagiosxi/html/includes/components/highcharts/exporting-server/temp
chmod -R  ug+rwx /usr/local/nagiosxi/html/includes/components/highcharts/exporting-server/temp

to see if this is going to fix your problem.

@dlukinski, let us know if you fixed the issue the same (or some other) way. Thanks!

[optionstechnology]

well it definitely fixed it for me! thanks

[lmiltchev]

Great! I am glad I could help!

Since both issues have been resolved - yours, and the original one, I will be locking this topic. Thank you!