Issue with NRDP check

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
bsivavani
Posts: 339
Joined: Tue Oct 06, 2015 9:17 am

Issue with NRDP check

Post by bsivavani »

Hi,

We are using nrdp version 0.3 and trying to do send alert from remote server using nrdp, but getting below error

[root@XXXX Syslog_duplication]# bash /usr/local/nagios/scripts/Syslog_duplication/send_nrdp.sh -u http://XXXX/nrdp/ -t 0pujUkihCQvd -H XXXX -s 'LIN_Server_Syslog_Monitoring' -S 2 -o "ok"
ERROR: could not connect to NRDP server at http://XXXX/nrdp/
[root@XXXX Syslog_duplication]#

From browser also I am unable to connect, please find the screenshot.

Kindly advice ?
You do not have the required permissions to view the files attached to this post.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Issue with NRDP check

Post by scottwilkerson »

This error makes it look like there isn't a webserver running on XXXX or it is not accessible from your browser OR the server you are trying to send from

from the server you are trying to send from can you run the following replacing XXXX with the host you have in the URL and report the output

Code: Select all

ping XXXX
curl -vvv "http://XXXX/nrdp/"
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
bsivavani
Posts: 339
Joined: Tue Oct 06, 2015 9:17 am

Re: Issue with NRDP check

Post by bsivavani »

Ping is working.

Please find curl command

[root@remoteserver file_log]# curl -vvv "http://nagiosserver/nrdp/"
* About to connect() to nagiosserver port 80 (#0)
* Trying 10.90.3.132...
* Connected to nagiosserver (nagiosserverip) port 80 (#0)
> GET /nrdp/ HTTP/1.1
> User-Agent: curl/7.29.0
> Host: nagiosserver
> Accept: */*
>
* HTTP 1.0, assume close after body
< HTTP/1.0 500 Internal Server Error
< Date: Wed, 09 Oct 2019 17:08:05 GMT
< Server: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/5.4.16
< X-Powered-By: PHP/5.4.16
< Content-Length: 0
< Connection: close
< Content-Type: text/html; charset=UTF-8
<
* Closing connection 0
[root@nagiosserver file_log]#
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Issue with NRDP check

Post by scottwilkerson »

Something is causing an error on nagiosserver

Can you log into nagiosserver and run the following

Code: Select all

grep nrdp /var/log/httpd/error_log 
or

Code: Select all

grep nrdp /var/log/apache2/error.log
what OS and version is this Nagios XI server?
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
bsivavani
Posts: 339
Joined: Tue Oct 06, 2015 9:17 am

Re: Issue with NRDP check

Post by bsivavani »

I am using Nagios XI 5.6.7 with CentOS 7.

Whenever I am running command from remote server, getting the below error in log

[root@XXXX ~]# grep nrdp /var/log/httpd/error_log
[Wed Oct 09 17:50:02.330340 2019] [:error] [pid 4509] [client remoteserver:65158] PHP Parse error: syntax error, unexpected 'pujUkihCQvd' (T_STRING), expecting ')' in /drbd/nrdp/server/config.inc.php on line 11
[Wed Oct 09 17:52:14.370884 2019] [:error] [pid 30931] [client remoteserver:65160] PHP Parse error: syntax error, unexpected 'pujUkihCQvd' (T_STRING), expecting ')' in /drbd/nrdp/server/config.inc.php on line 11
[root@XXXX ~]#

Command using
[root@nagiosserver Syslog_duplication]# bash /usr/local/nagios/scripts/Syslog_duplication/send_nrdp.sh -u http://nagiosserver/nrdp/ -t 0pujUkihCQvd -H remoteserver -s 'LIN_Server_Syslog_Monitoring' -S 2 -o "ok"
ERROR: could not connect to NRDP server at http://nagiosserver/nrdp/
[root@nagiosserver Syslog_duplication]#

I have observed that the token which I am using in command (taken from Inbound Transfers) is different then which is logged in log file.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Issue with NRDP check

Post by scottwilkerson »

There is a PHP error, please show the following

Code: Select all

grep pujUkihCQvd /drbd/nrdp/server/config.inc.php
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
bsivavani
Posts: 339
Joined: Tue Oct 06, 2015 9:17 am

Re: Issue with NRDP check

Post by bsivavani »

Please find output

[root@XXXX ~]# grep pujUkihCQvd /drbd/nrdp/server/config.inc.php
$cfg['authorized_tokens'] = array(0pujUkihCQvd);
[root@XXXX ~]#
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Issue with NRDP check

Post by scottwilkerson »

Edit the file and change this

Code: Select all

$cfg['authorized_tokens'] = array(0pujUkihCQvd);
to this

Code: Select all

$cfg['authorized_tokens'] = array('0pujUkihCQvd');
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
bsivavani
Posts: 339
Joined: Tue Oct 06, 2015 9:17 am

Re: Issue with NRDP check

Post by bsivavani »

Now I am getting the other error

[root@XXXX Syslog_duplication]# bash /usr/local/nagios/scripts/Syslog_duplication/send_nrdp.sh -u http://nagiosserver/nrdp/ -t 0pujUkihCQvd -H remoteserver -s 'LIN_Server_Syslog_Monitoring' -S 2 -o "ok"
ERROR: The NRDP Server said BAD CHECK RESULTS DIR
[root@XXXX Syslog_duplication]#

checkresults file permissions
[root@nagioserver nagios]# ls -ld /usr/local/nagios/var/spool/checkresults
drwsrwsr-x. 2 nagios nagios 6 Oct 9 13:04 /usr/local/nagios/var/spool/checkresults
[root@nagiosserver nagios]#
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Issue with NRDP check

Post by scottwilkerson »

Same as before, lets check the following

Code: Select all

grep nagios /etc/group
make sure apache is a member of the nagios group
https://support.nagios.com/forum/viewto ... 10#p294282
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
Locked