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Upgrade suggestions 2014R1.1 to 5.8.7

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.

Upgrade suggestions 2014R1.1 to 5.8.7

Postby imaxglobalsupport » Thu Feb 24, 2022 2:31 pm

What is the best procedure to upgrade from 2014R1.1 to 5.8.7.

Can we upgrade directly from 2014R1.1 to 5.87 or will this need to be done in increments?

Any suggestions would be greatly appreciated.
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Re: Upgrade suggestions 2014R1.1 to 5.8.7

Postby ssax » Fri Feb 25, 2022 2:04 pm

Hello @imaxglobalsupport

Following up with you on this support request to let you know that @ssax is out of the office and want to have you send info to me via [PM] so we see what is going on.

What OS/version is it running? Are you running an RPM install?

Please send the output of these commands:

Code: Select all
uname -a
cat /etc/*release
rpm -qa | grep nagiosxi


Please PM me a copy of your profile.zip, you can download it from Admin > System Profile by clicking the Download Profile button.

Thanks,
Perry
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Re: Upgrade suggestions 2014R1.1 to 5.8.7

Postby imaxglobalsupport » Mon Feb 28, 2022 2:49 pm

Hi Ssax,

Thank you for your reply, please see below:


[root@NagiosXI ~]# uname -a
Linux NagiosXI 2.6.32-431.11.2.el6.x86_64 #1 SMP Tue Mar 25 19:59:55 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
[root@NagiosXI ~]# cat /etc/*release
CentOS release 6.5 (Final)
LSB_VERSION=base-4.0-amd64:base-4.0-noarch:core-4.0-amd64:core-4.0-noarch:graphics-4.0-amd64:graphics-4.0-noarch:printing-4.0-amd64:printing-4.0-noarch
CentOS release 6.5 (Final)
CentOS release 6.5 (Final)
[root@NagiosXI ~]# rpm -qa | grep nagiosxi
nagiosxi-deps-2012r2.9-1.noarch

I will PM you our profile soon.

Thank you.

Regards,

Jay
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Posts: 6
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Re: Upgrade suggestions 2014R1.1 to 5.8.7

Postby pbroste » Thu Mar 03, 2022 11:24 am

Hello @imaxglobalsupport

Following up with you on this support request to let you know that @ssax is out of the office and want to have you send info to me via [PM] so we see what is going on.

imaxglobalsupport wrote:Hi Ssax,

Thank you for your reply, please see below:


[root@NagiosXI ~]# uname -a
Linux NagiosXI 2.6.32-431.11.2.el6.x86_64 #1 SMP Tue Mar 25 19:59:55 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
[root@NagiosXI ~]# cat /etc/*release
CentOS release 6.5 (Final)
LSB_VERSION=base-4.0-amd64:base-4.0-noarch:core-4.0-amd64:core-4.0-noarch:graphics-4.0-amd64:graphics-4.0-noarch:printing-4.0-amd64:printing-4.0-noarch
CentOS release 6.5 (Final)
CentOS release 6.5 (Final)
[root@NagiosXI ~]# rpm -qa | grep nagiosxi
nagiosxi-deps-2012r2.9-1.noarch

I will PM you our profile soon.

Thank you.

Regards,

Jay


Thanks,
Perry
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Re: Upgrade suggestions 2014R1.1 to 5.8.7

Postby itunixops » Fri Mar 04, 2022 10:20 am

It might be easier to rebuild nagios on a new box as Rhel/Centos 6 is long out of support. Might want to do Rocky LInux or RHEL8. Export the database and migrate it into a new system. Just an idea.
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Re: Upgrade suggestions 2014R1.1 to 5.8.7

Postby pbroste » Fri Mar 04, 2022 5:53 pm

Hello @itunxops

Thanks for following up, and you are correct that RHEL8 is a better way to go, as Rocky Linux is not officially supported yet. I have worked with others that have run into issues on Rocky Linux that we were unable to get resolved (Performance Graphing issues).

The rest is our "canned response" for your review:

Is your current system running 32-bit or 64-bit?

uname -a

The XI backup/restore process makes migration pretty easy:

The process is this:
- Spin up new server running the latest supported distro of your choosing

- Install the exact same version of XI that the old server has on the new server, no need to configure it, just install it and go through the initial setup (do not try to restore over different versions of XI you will cause issues)

https://assets.nagios.com/downloads/nag ... rsions.php

https://assets.nagios.com/downloads/nag ... -Linux.pdf

- If you have a RAMDisk installed, are using RRDCacheD, or are running Mod_Gearman on the old system, set them up before restoring:

https://assets.nagios.com/downloads/nag ... giosXI.pdf
https://assets.nagios.com/downloads/nag ... ios-XI.pdf
https://assets.nagios.com/downloads/nag ... ios_XI.pdf

If you are monitoring vmware/oracle you'll need to reinstall the proper supporting packages on the new server again following these guides:

https://assets.nagios.com/downloads/nag ... ios-XI.pdf
https://assets.nagios.com/downloads/nag ... ios-XI.pdf

- Backup the old/transfer to new/restore to the new

- Follow the After The Restore section from the backup/restore guide completely

- Since you're changing OS versions, run the restore_repair script from the backup/restore guide

https://assets.nagios.com/downloads/nag ... ios-XI.pdf

- Shutdown (or re-IP) the old, set the old IP on the new system so you don't have to update agent configs/FW rules

https://support.nagios.com/kb/article/c ... s-549.html

That's pretty much it. Please be aware of what a single XI license entitles you to:

https://support.nagios.com/kb/article.php?id=145

Then apply configuration and upgrade the new server to the latest XI version.

If your current system is 32-bit you need to follow this as well to migrate the performance data, if it's 64-bit already, no need to follow this:

https://support.nagios.com/kb/article.php?id=166

Thanks,
Perry
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Re: Upgrade suggestions 2014R1.1 to 5.8.7

Postby imaxglobalsupport » Tue Mar 08, 2022 10:03 am

Thank you all for your replies and suggestions. This is great information and will keep us busy for a while.

Have a great week!
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Re: Upgrade suggestions 2014R1.1 to 5.8.7

Postby imaxglobalsupport » Tue Mar 08, 2022 10:33 am

Hello Perry,

I've PM'd the profile over to you as well.

Thank you and let us know if you have any other suggestions.

Regards,

Jay


pbroste wrote:Hello @imaxglobalsupport

Following up with you on this support request to let you know that @ssax is out of the office and want to have you send info to me via [PM] so we see what is going on.

imaxglobalsupport wrote:Hi Ssax,

Thank you for your reply, please see below:


[root@NagiosXI ~]# uname -a
Linux NagiosXI 2.6.32-431.11.2.el6.x86_64 #1 SMP Tue Mar 25 19:59:55 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
[root@NagiosXI ~]# cat /etc/*release
CentOS release 6.5 (Final)
LSB_VERSION=base-4.0-amd64:base-4.0-noarch:core-4.0-amd64:core-4.0-noarch:graphics-4.0-amd64:graphics-4.0-noarch:printing-4.0-amd64:printing-4.0-noarch
CentOS release 6.5 (Final)
CentOS release 6.5 (Final)
[root@NagiosXI ~]# rpm -qa | grep nagiosxi
nagiosxi-deps-2012r2.9-1.noarch

I will PM you our profile soon.

Thank you.

Regards,

Jay


Thanks,
Perry
imaxglobalsupport
 
Posts: 6
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Re: Upgrade suggestions 2014R1.1 to 5.8.7

Postby pbroste » Wed Mar 09, 2022 4:58 pm

Hello @imaxglobalsupport

Thanks for following up, with the System Profile. Sounds like your plan is to take the database export and import into the new.

Typically we recommend jumps that are no more than 6 months apart, note the release dates:

https://assets.nagios.com/downloads/nagiosxi/versions.php

Please let us know if you have further questions,
Perry
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Re: Upgrade suggestions 2014R1.1 to 5.8.7

Postby imaxglobalsupport » Thu Mar 10, 2022 2:55 pm

pbroste wrote:Hello @imaxglobalsupport

Thanks for following up, with the System Profile. Sounds like your plan is to take the database export and import into the new.

Typically we recommend jumps that are no more than 6 months apart, note the release dates:

https://assets.nagios.com/downloads/nagiosxi/versions.php

Please let us know if you have further questions,
Perry



Hello Perry,

We would prefer working with your technical direction based on the system profile and system information we have provided so far.

So far, we have seen generic responses but nothing pertaining to our system in specific. What analysis was made by your team based on the system information and system profile we have provided?

Is it possible to receive system specific answers for our inquiry based on our profile and system info?

Regards,
Jay
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