system component status disabled

[dca_admin]

I'm not able to start system components and getting error like "your request was not processed in a timely manner. It may still execute, as the server may be temporarily busy"

[pbroste]

Hello @dca_admin

Thanks for reaching out,

1) Verify that the time/date/timezone is sync'ed across all:

date
ls -l /etc/localtime
php -r 'echo date("D M j G:i:s T Y")."\n";'
grep "date.timezone =" /etc/php.ini
grep date.timezone /etc/php.ini
mysql -h 127.0.0.1 -uroot -pnagiosxi -e 'SELECT NOW(); SELECT @@GLOBAL.time_zone, @@SESSION.time_zone;'

2) Make sure that the 'default system nagios admin account is active:

a) chage -I -1 -m 0 -M 99999 -E -1 nagios

And then remove the locks:

*1) rm -f /usr/local/nagiosxi/var/dbmaint.lock
*2) rm -f /usr/local/nagiosxi/var/event_handler.lock

Go ahead and restart the services by:

systemctl restart nagios
systemctl restart crond
/usr/local/nagiosxi/scripts/reconfigure_nagios.sh

Thanks,
Perry

[dca_admin]

Hi Team,

As you suggest we have followed the process but no luck.

can you please suggest another process or share a remote session for further analysis.

Regards,
DCA team