All RRD's Stopped Reporting Data

[jhayden]

I'm currently having an issue with our Nagios XI server where none of the bandwidth graphs are showing any data, they all report 0 and this all started at the same time. I have followed the suggestions in the following article with no luck.

https://support.nagios.com/forum/viewto ... ta#p213508

I've tried running the following command:

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LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg

And I get the following output:

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ERROR: CFG Error in "maxbytes[10.27.8.10_522]", file /etc/mrtg/conf.d/10.27.8.10.cfg line 1499: 0 must be a Number bigger than 0

I've tried deleting the host, services, and finally the config file but then I get a nonstop stream of error messages saying:

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WARNING: Expected a number but got 'noSuchInstance'
WARNING: Expected a number but got 'noSuchObject'

I've verified the permissions of the files in the folder. I've even gone so far as to restore the virtual machine to a previous state 3 days ago when we didn't have the issue and it came back within minutes. Any help would be appreciated.

We're running Nagios XI version 5.9.1 on a CentOS 7 virtual machine. We do pay for enterprise support but no one from the support department has gotten back to me after a few hours of trying to get in contact.

[gormank]

Did you open a case here? https://nagios.force.com/

Changing a service that causes the data collected to be different can cause the system to stop writing the .rrd/.xml files. If those files aren't current, delete or move them.