NCPA crash on Windows 2012

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maka
Posts: 7
Joined: Fri Apr 02, 2021 4:07 am

NCPA crash on Windows 2012

Post by maka »

Hi,

NCPA regularly stops working on Windows 2012 in my organization. I have attached the logs, is there any solution to this problem?

FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Nagios Cross-Platform Agent
AppPath=C:\Program Files (x86)\Nagios\NCPA\ncpa_listener.exe
NsPartner=windows
NsGroup=windows8
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nagiostra
Posts: 31
Joined: Sun Nov 06, 2022 4:17 pm

Re: NCPA crash on Windows 2012

Post by nagiostra »

When this happens, does the ncpa_listener service restart on it's own or do you have to start it?
maka
Posts: 7
Joined: Fri Apr 02, 2021 4:07 am

Re: NCPA crash on Windows 2012

Post by maka »

nagiostra wrote:When this happens, does the ncpa_listener service restart on it's own or do you have to start it?

Unfortunately no, it is crashed and the nagios shows communication error until ncpa is manually restarted.
maka
Posts: 7
Joined: Fri Apr 02, 2021 4:07 am

Re: NCPA crash on Windows 2012

Post by maka »

no one has an answer, where are the engineers from Nagios?

Is there any way to submit a support request outside of this forum?
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