Fusion Not Polling Fused Servers

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TCBeekley
Posts: 20
Joined: Thu May 26, 2016 6:40 am

Fusion Not Polling Fused Servers

Post by TCBeekley »

Hello All!

Fusion 4.0.1 has stopped polling my XI servers. /var filled up I cleaned that out and rebooted the server but it's still not polling. I can see in the log that 5 pollers are registered but I don't see it actually trying to connect.

Thanks in advance for the help.

Tim
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Fusion Not Polling Fused Servers

Post by npolovenko »

Hello, @TCBeekley. Can you send us the poller log file:

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/usr/local/nagiosfusion/var/poller.log
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
TCBeekley
Posts: 20
Joined: Thu May 26, 2016 6:40 am

Re: Fusion Not Polling Fused Servers

Post by TCBeekley »

I sent the log via PM.

Let me know if there's an issue reading it.

Thanks!

Tim
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Fusion Not Polling Fused Servers

Post by npolovenko »

@TCBeekley, Yeah, I can see that. Can you upload this two log files:

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/var/log/httpd/access_log
/var/log/httpd/error_log
And also show me the output of:

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df -h
Also, you may restart the Fusion server. Sometime that fixes it:

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shutdown -r
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
TCBeekley
Posts: 20
Joined: Thu May 26, 2016 6:40 am

Re: Fusion Not Polling Fused Servers

Post by TCBeekley »

I have PM'ed you the logs.

Completed the reboot and still not polling. Below is the df -h output.

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Filesystem                          Size  Used Avail Use% Mounted on
/dev/mapper/systemvg-rootlv         2.0G   54M  1.8G   3% /
devtmpfs                            1.9G     0  1.9G   0% /dev
tmpfs                               1.9G     0  1.9G   0% /dev/shm
tmpfs                               1.9G   49M  1.9G   3% /run
tmpfs                               1.9G     0  1.9G   0% /sys/fs/cgroup
/dev/mapper/systemvg-usrlv          7.8G  1.9G  5.5G  26% /usr
/dev/sda1                           488M  155M  298M  35% /boot
/dev/mapper/systemvg-optlv          2.0G  164M  1.7G   9% /opt
/dev/mapper/systemvg-tmplv          2.0G   97M  1.7G   6% /tmp
/dev/mapper/systemvg-homelv         2.0G  6.6M  1.8G   1% /home
/dev/mapper/systemvg-locallv        976M   17M  893M   2% /usr/local
/dev/mapper/systemvg-varlv          3.1G  1.6G  1.4G  53% /var
/dev/mapper/systemvg-tripwirelv     1.1G  281M  726M  28% /usr/local/tripwire
/dev/mapper/appvg-nagios_fusion_lv   20G  174M   19G   1% /usr/local/nagiosfusion
/dev/mapper/systemvg-cvlv           2.5G  7.9M  2.4G   1% /opt/commvault
/dev/mapper/systemvg-varloglv       2.0G  527M  1.3G  29% /var/log
/dev/mapper/systemvg-auditlv        278M  127M  131M  50% /var/log/audit
/dev/mapper/systemvg-simpanalv      976M  2.6M  907M   1% /var/log/simpana
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Fusion Not Polling Fused Servers

Post by npolovenko »

@TCBeekley, First, please run this command:

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echo "TRUNCATE polling_lock;" | mysql -ufusion -pfusion -Dfusion
Then please go over each section of this article to fine tune your Fusion:
https://assets.nagios.com/downloads/nag ... Tuning.pdf
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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