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Why can't Nagios data be pulled?

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Why can't Nagios data be pulled?

Postby NaquinSonariyg » Tue Mar 14, 2023 4:34 am

We are capable of extracting data from the Nagios instance running on the VMs within the VMware infrastructure, but we are currently unable to do so from the Nagios instance running on the Openstack PODs.
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Re: Why can't Nagios data be pulled?

Postby KayesPotrinak » Fri Mar 17, 2023 12:03 am

It sounds like you're having trouble extracting data from the Nagios instance running on the Openstack PODs, while you're able to do so from the Nagios instance running on the VMs within the VMware infrastructure. There could be several reasons for this, including differences in configuration, network settings, or access permissions.

To troubleshoot this issue, I recommend checking the following:

Configuration settings: Ensure that the Nagios instance on the Openstack PODs is properly configured to allow data extraction. This includes checking the configuration files for any discrepancies between the two instances.

Network settings: Check the network settings on the Openstack PODs to ensure that the Nagios instance is accessible from your network. Make sure that any firewalls or network security settings are properly configured to allow data extraction.

Access permissions: Verify that the user account used for extracting data has the necessary permissions to access the Nagios instance on the Openstack PODs. Check the access control settings and user accounts on both instances to ensure that they are consistent.

If you're still unable to extract data from the Nagios instance running on the Openstack PODs after checking these settings, you may need to engage with the Openstack support team for further assistance. They will be able to run diagnostic tests and provide guidance on resolving any configuration or access issues that may be preventing data extraction.
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Re: Why can't Nagios data be pulled?

Postby MohinSonanda » Wed Mar 22, 2023 1:47 am

It seems like there might be an issue with accessing data from the Nagios instance running on the Openstack PODs. One potential reason for this could be a difference in network configurations between the VMs on the VMware infrastructure and the PODs on the Openstack infrastructure.

To troubleshoot this issue, you may want to check the network settings for the Nagios instance running on the Openstack PODs and ensure that they are correctly configured to allow data extraction. You can also try pinging the Nagios instance from a separate machine to ensure that it's properly reachable. Additionally, it may be helpful to compare the configurations of the Nagios instances on the VMware infrastructure and Openstack PODs to identify any differences that could be causing this issue.
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