You have exceeded the maximum allowed activations for key

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rupesh_arora_tmna
Posts: 6
Joined: Thu Mar 11, 2021 3:40 pm

You have exceeded the maximum allowed activations for key

Post by rupesh_arora_tmna »

We have Nagios fusion in our environment but it's off-line. So we have to go to https://www.nagios.com/activate/?submitted=true, to activate our license to get a activation key. But after filling out the form, we're getting an error message Max activations exceeded - You have exceeded the maximum allowed activations for the specified license key. Till now we haven't used this key but still we are getting this message.

Please let us know what's the reason behind of getting such error message and how to get override of this message.
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: You have exceeded the maximum allowed activations for ke

Post by benjaminsmith »

Hi @rupesh_arora_tmna,

I've reached out to your customer success manager, Ryan Rule, and he will be contacting you shortly to help get this fixed.

Let us know if you need anything else.

Benjamin
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