Unable to login to Nagios Fusion GUI

This support forum board is for questions relating to Nagios Fusion.
Locked
dlukinski
Posts: 1130
Joined: Tue Oct 06, 2015 9:42 am

Unable to login to Nagios Fusion GUI

Post by dlukinski »

Please help with not being able to login to Nagios Fusion GUI

Reset nagiosadmin pwd via user reset script (admin script did not work) and now in the GUI
How to troubleshoot LDAP authentication?

Thank you
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Unable to login to Nagios Fusion GUI

Post by ssax »

You can disable AD/LDAP auth from the CLI by temporarily moving the component out of there:

Code: Select all

mv /usr/local/nagiosfusion/html/includes/components/ldap_ad_integration /root/
Is the DB running?

Code: Select all

systemctl status mariadb || systemctl status mysqld
Try restarting it:

Code: Select all

systemctl restart mariadb || systemctl restart mysqld
Then login to the web interface and make sure nagiosadmin is set as local.

Then move it back:

Code: Select all

mv /root/ldap_ad_integration /usr/local/nagiosfusion/html/includes/components/
nagiosadmin should always be left a local user though.

You can follow this guide (they are the same steps for Fusion as the XI section):

https://support.nagios.com/kb/article/a ... n-600.html

What OS/version is the Fusion server running?

Code: Select all

uname -a
cat /etc/*release
Did you get any errors when running the password reset script? Make sure to wrap the password in single-quotes if there any special characters in it:

Code: Select all

/usr/local/nagiosfusion/scripts/reset_nagiosadmin_password.sh 'yourpassword'
dlukinski
Posts: 1130
Joined: Tue Oct 06, 2015 9:42 am

Re: Unable to login to Nagios Fusion GUI

Post by dlukinski »

Thank you

We've got it working for now, but the real issue is a LDAP/AD authentication in Nagios products vs Microsoft security approaches
- opening a ticket regarding that separately

Please close the thread
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Unable to login to Nagios Fusion GUI

Post by scottwilkerson »

dlukinski wrote:Thank you

We've got it working for now, but the real issue is a LDAP/AD authentication in Nagios products vs Microsoft security approaches
- opening a ticket regarding that separately

Please close the thread
Locking thread
Former Nagios employee
Creator:
ahumandesign.com
enneagrams.com
Locked