ERROR unable to read system id

[mohammedqayyum]

Getting ERROR unable to read system id when i try to install Nagios Network Analyzer on RHEL 6 (64 bit) RHN subscribed.
# subscription-manager list
+-------------------------------------------+
Installed Product Status
+-------------------------------------------+
Product Name: Red Hat Enterprise Linux Server
Product ID: 69
Version: 6.3
Arch: x86_64
Status: Subscribed
Status Details:
Starts: 09/15/2013
Ends: 09/15/2014
------
nagiosna]# ./fullinstall
ERROR: unable to read system id.
ERROR: your Red Hat installation is not registered or does not have proper entitlements. Please register or enable entitlements at rhn.redhat.com.

[slansing]

Can you attach your installation log for us to see? This should be a fairly early on error but may have some more verbose information.

[mohammedqayyum]

After getting this error i use to run 0-yum this cmd from Nzgiosxi it was execute without any error.
I attached the install.log and install.log.syslog

[sreinhardt]

To verify, is this a RHEL or oracle linux? In the case that this is RHEL, have you registered this installation with them, or what form of activation are you using for licensing and updates?

[mohammedqayyum]

We are using RHEL, after installing RHEL we are registering it using the command "subscription-manager-gui".
subscription name Red Hat Enterprise Linux Server, Self-support (1-2 sockets) (Up to 1 guest) and service level is "self support".

[lmiltchev]

What is the output of the following commands?

Code: Select all

less /etc/sysconfig/rhn/systemid
rhn_check -v
echo $?

[mohammedqayyum]

]# less /etc/sysconfig/rhn/systemid
/etc/sysconfig/rhn/systemid: No such file or directory
----
# rhn_check -v
ERROR: unable to read system id.
----
# echo $?
0

[abrist]

rhn_check is redhat's own bin to check registration. Are you sure this system is registered and subscribed?

[mohammedqayyum]

Yeah its is
# subscription-manager list
+-------------------------------------------+
Installed Product Status
+-------------------------------------------+
Product Name: Red Hat Enterprise Linux Server
Product ID: 69
Version: 6.3
Arch: x86_64
Status: Subscribed
Status Details:
Starts: 09/15/2013
Ends: 09/15/2014

[lmiltchev]

It is strange that the "/etc/sysconfig/rhn/systemid" is not found... I am not sure what the issue is, but you may need to re-register:

https://access.redhat.com/site/solutions/8036

BTW, what is the output of the following command?

Code: Select all

cat /etc/*release