no data from source

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insightcu
Posts: 14
Joined: Tue Apr 03, 2018 5:21 pm

no data from source

Post by insightcu »

for some reason i stop getting data from all my sources. nothing change in my environment, can i please get some help
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tgriep
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Posts: 9177
Joined: Thu Oct 30, 2014 9:02 am

Re: no data from source

Post by tgriep »

One cause of this is if the time is not set correctly on the NNA server or the devices that are sending the Flow data.
Make sure that the time did not change on the server.
Also, check this KB article for more suggestions.
https://support.nagios.com/kb/article/n ... le-32.html
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insightcu
Posts: 14
Joined: Tue Apr 03, 2018 5:21 pm

Re: no data from source

Post by insightcu »

time did not change on the server and devices sending the netflow
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tgriep
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Posts: 9177
Joined: Thu Oct 30, 2014 9:02 am

Re: no data from source

Post by tgriep »

Can you run the following commands as root on the NNA server and post the /tmp/info.txt file?

Code: Select all

ps -ef --cols=300 >/tmp/info.txt
uname -a >>/tmp/info.txt
cat /etc/*release* >>/tmp/info.txt
iptables -L >>/tmp/info.txt
date >>/tmp/info.txt
strings /etc/localtime | tail -1 >>/tmp/info.txt
grep "date.timezone" /etc/php.ini >>/tmp/info.txt
Thanks
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insightcu
Posts: 14
Joined: Tue Apr 03, 2018 5:21 pm

Re: no data from source

Post by insightcu »

i try pretty everything i just ended up creating a new appliance
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tgriep
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Posts: 9177
Joined: Thu Oct 30, 2014 9:02 am

Re: no data from source

Post by tgriep »

Is the new appliance functioning correctly?
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