DISK UNKNOWN Error : The requested table is empty or does no

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afroz.cci
Posts: 2
Joined: Tue Jan 20, 2015 4:28 am

DISK UNKNOWN Error : The requested table is empty or does no

Post by afroz.cci »

Hi,

i am monitoring around 20 Netscaler device from nagios core 3.5.1..... and everything is monitor properly. but there is some issue with 2-3 netscaler device when i monitor disk of netscaler getting error message for 2-3 device and remaining netscaler disk is beeing monitor properly..

Error Message:-

DISK UNKNOWN Error : The requested table is empty or does not exist

Command Nagios core:-
define command {
command_name check_netscaler-disk
command_line $USER1$/check_netscaler_disk.pl -H $HOSTADDRESS$ -C <community string> -d
}

define service {
use SRV-NETSCALER,srv-pnp
hostgroup_name Citrix Netscaler
service_description Disk Usage Status
check_command check_netscaler-disk
}

find the attached command plugin:-- check_netscaler_disk.pl.. with same script i am able to monitor remaining netscaler disk


Could you please help: what i am doing wrong ?

Thanks...
Attachments
check_netscaler_disk.pl
netscaler disk monitoring issue !!!!!!!!!
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jdalrymple
Skynet Drone
Posts: 2620
Joined: Wed Feb 11, 2015 1:56 pm

Re: DISK UNKNOWN Error : The requested table is empty or doe

Post by jdalrymple »

In order to troubleshoot can you post the output of one of the failing Netscalers?

Code: Select all

snmpwalk -v 2c -c <community string> <Netscaler IP> .1.3.6.1.4.1.5951.4.1.1.41.8
There shouldn't be any sensitive data in that walk output, but double check to be sure before posting and obfuscate if needed.
afroz.cci
Posts: 2
Joined: Tue Jan 20, 2015 4:28 am

Re: DISK UNKNOWN Error : The requested table is empty or doe

Post by afroz.cci »

Thanks for your comment:

this is the output for this command
#snmpwalk -v 2c -c <Com string> < netscaler ip > .1.3.6.1.4.1.5951.4.1.1.41.8
SNMPv2-SMI::enterprises.5951.4.1.1.41.8 = No Such Object available on this agent at this OID
jdalrymple
Skynet Drone
Posts: 2620
Joined: Wed Feb 11, 2015 1:56 pm

Re: DISK UNKNOWN Error : The requested table is empty or doe

Post by jdalrymple »

Seems like SNMP is up on that device, but the "No Such Object available on this agent at this OID" message indicates it has different providers than your other devices.

You could try to walk all of enterprises and see what that yields - it might be telling - maybe.

snmpwalk -v 2c -c <community string> <Netscaler IP> SNMPv2-SMI::enterprises
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