Issue with SLES 12 - Unable to open Nagios Console

[ankit_bansal3]

We have installed Nagios[4.0.8] on SLES12. No Errors/Failures during installation.
But unable to open Nagios home page console. Getting below error.

Access forbidden!
You don't have permission to access the requested directory. There is either no index document or the directory is read-protected.
If you think this is a server error, please contact the webmaster.
Error 403
10.94.172.113
Apache/2.4.10 (Linux/SUSE)

Please help us to fix this issue.

[hsmith]

What do the permissions look like in the share directory?

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ll /usr/local/nagios/share

[ankit_bansal3]

drwxrwxr-x 1 nagios nagios 426 Aug 5 17:16 share

[hsmith]

drwxrwxr-x 1 nagios nagios 426 Aug 5 17:16 share

Can you post the results of this command?

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cat /etc/group | grep nagios

[ankit_bansal3]

nagcmd1000:www,nagios
nagios1001:www,nagios

[hsmith]

nagcmd1000:www,nagios
nagios1001:www,nagios

I'm going to be honest with you, I don't have a copy of SLES 12 spun up yet, so I am going to need you to check a couple things for me.

Can you issue a:

Code: Select all

systemctl status apache2.service

If that doesn't work, try a

Code: Select all

systemctl status httpd.service

Can you look in /etc/httpd/conf/httpd.conf , and look for the "User" and "Group" lines and tell me what they are set to?
Otherwise, the file location may be /etc/sysconfig/apache2


I'm currently spinning up a SLES 12 to try to replicate your issue, but if you could check those things, that would be great.

Thank you for your patience!

[ankit_bansal3]

Commend =>
systemctl status apache2.service
Output =>
apache2.service - The Apache Webserver
Loaded: loaded (/usr/lib/systemd/system/apache2.service; disabled)
Active: active (running) since Wed 2015-08-05 18:21:25 IST; 1 weeks 2 days ago
Process: 25963 ExecStop=/usr/sbin/start_apache2 -D SYSTEMD -DFOREGROUND -k graceful-stop (code=exited, status=0/SUCCESS)
Main PID: 25985 (httpd2-prefork)
Status: "Total requests: 0; Current requests/sec: 0; Current traffic: 0 B/sec"
CGroup: /system.slice/apache2.service
ââ25985 /usr/sbin/httpd2-prefork -f /etc/apache2/httpd.conf -D SYSTEMD -DFOREGROUND -k start
ââ26004 /usr/sbin/httpd2-prefork -f /etc/apache2/httpd.conf -D SYSTEMD -DFOREGROUND -k start
ââ26005 /usr/sbin/httpd2-prefork -f /etc/apache2/httpd.conf -D SYSTEMD -DFOREGROUND -k start
ââ26006 /usr/sbin/httpd2-prefork -f /etc/apache2/httpd.conf -D SYSTEMD -DFOREGROUND -k start
ââ26007 /usr/sbin/httpd2-prefork -f /etc/apache2/httpd.conf -D SYSTEMD -DFOREGROUND -k start
ââ26008 /usr/sbin/httpd2-prefork -f /etc/apache2/httpd.conf -D SYSTEMD -DFOREGROUND -k start
ââ26067 /usr/sbin/httpd2-prefork -f /etc/apache2/httpd.conf -D SYSTEMD -DFOREGROUND -k start

Aug 05 18:21:25 NAGIOS408SLES12-64 start_apache2[25985]: AH00558: httpd2-prefork: Could not reliably determine the server's fully qualified domain name, usi...s message
Hint: Some lines were ellipsized, use -l to show in full.

[hsmith]

Commend =>
systemctl status apache2.service
Output =>
apache2.service - The Apache Webserver
Loaded: loaded (/usr/lib/systemd/system/apache2.service; disabled)
Active: active (running) since Wed 2015-08-05 18:21:25 IST; 1 weeks 2 days ago
Process: 25963 ExecStop=/usr/sbin/start_apache2 -D SYSTEMD -DFOREGROUND -k graceful-stop (code=exited, status=0/SUCCESS)
Main PID: 25985 (httpd2-prefork)
Status: "Total requests: 0; Current requests/sec: 0; Current traffic: 0 B/sec"
CGroup: /system.slice/apache2.service
ââ25985 /usr/sbin/httpd2-prefork -f /etc/apache2/httpd.conf -D SYSTEMD -DFOREGROUND -k start
ââ26004 /usr/sbin/httpd2-prefork -f /etc/apache2/httpd.conf -D SYSTEMD -DFOREGROUND -k start
ââ26005 /usr/sbin/httpd2-prefork -f /etc/apache2/httpd.conf -D SYSTEMD -DFOREGROUND -k start
ââ26006 /usr/sbin/httpd2-prefork -f /etc/apache2/httpd.conf -D SYSTEMD -DFOREGROUND -k start
ââ26007 /usr/sbin/httpd2-prefork -f /etc/apache2/httpd.conf -D SYSTEMD -DFOREGROUND -k start
ââ26008 /usr/sbin/httpd2-prefork -f /etc/apache2/httpd.conf -D SYSTEMD -DFOREGROUND -k start
ââ26067 /usr/sbin/httpd2-prefork -f /etc/apache2/httpd.conf -D SYSTEMD -DFOREGROUND -k start

Aug 05 18:21:25 NAGIOS408SLES12-64 start_apache2[25985]: AH00558: httpd2-prefork: Could not reliably determine the server's fully qualified domain name, usi...s message
Hint: Some lines were ellipsized, use -l to show in full.

Can you look in /etc/httpd/conf/httpd.conf , and look for the "User" and "Group" lines and tell me what they are set to?
Otherwise, the file location may be /etc/sysconfig/apache2