check_snmp_printer and waste toners

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flavioso
Posts: 2
Joined: Tue Nov 28, 2017 9:46 am

check_snmp_printer and waste toners

Post by flavioso »

Moderator Edit: This thread has been split from another - https://support.nagios.com/forum/viewto ... 35&t=35454

In the future, please create a new thread and link to the old one instead of adding on.


Hi Sander5!

I'm facing the same problem to monitoring waste toners on canon printers with SNMP. Did you find any solution? Could you help me?

Thanks in advance!
kyang

Re: check_snmp_printer and waste toners

Post by kyang »

Hi flavioso,

How are you monitoring waste toners and canon printers with SNMP? Are you using the same plugin?

https://exchange.nagios.org/directory/P ... ck/details

Could you provide us with any errors or screenshots?
flavioso
Posts: 2
Joined: Tue Nov 28, 2017 9:46 am

Re: check_snmp_printer and waste toners

Post by flavioso »

Hi kyang,

Yes, I'm trying to monitoring Canon printers with this plugin. However, it always return the same value (-2) for Canon printers waste toners. I have googled this value and I found that means unknown. I try to use snmpwalk and return value is the same..

That is the same problem faced in the thread mentioned above...

Any ideas?

Thanks in advance..
Attachments
snmpwalk
snmpwalk
Plugin return
Plugin return
Printer console
Printer console
kyang

Re: check_snmp_printer and waste toners

Post by kyang »

I can't say for sure why it's returning the same value.

Have you tried contacting Canon for that specific OID?
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