Dashboard stopped working

This support forum board is for support questions relating to Nagios Log Server, our solution for managing and monitoring critical log data.
Locked
vashdev
Posts: 3
Joined: Mon Aug 01, 2016 6:23 pm

Dashboard stopped working

Post by vashdev »

Hi,

Yesterday I install the nagios log server for testing 60 day trial. Today suddenly dashboard disappeared. Yesterday It was working fine.

Please advice the my why it stopped working and how to bring it back.

Thanks,
You do not have the required permissions to view the files attached to this post.
User avatar
mcapra
Posts: 3739
Joined: Thu May 05, 2016 3:54 pm

Re: Dashboard stopped working

Post by mcapra »

Are you using Internet Explorer or doing any sort of Javascript blocking?
Former Nagios employee
https://www.mcapra.com/
vashdev
Posts: 3
Joined: Mon Aug 01, 2016 6:23 pm

Re: Dashboard stopped working

Post by vashdev »

Today morning it is working again. After rebooting my desktop.
I am using chrome browser.

Thanks,
rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: Dashboard stopped working

Post by rkennedy »

Can you please post these files for us to look at?

Code: Select all

/var/log/httpd/error_log
/var/log/httpd/ssl_error_log
/var/log/httpd/access_log
/var/log/httpd/ssl_access_log
Also, the output of these -

Code: Select all

service logstash status
service elasticsearch status
Former Nagios Employee
rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: Dashboard stopped working

Post by rkennedy »

vashdev wrote:Today morning it is working again. After rebooting my desktop.
I am using chrome browser.

Thanks,
Wait - is it still a problem? From the sounds of it, it could just be related to browser cache. If you try on a different machine or browser, does it work properly?
Former Nagios Employee
vashdev
Posts: 3
Joined: Mon Aug 01, 2016 6:23 pm

Re: Dashboard stopped working

Post by vashdev »

Here is the output you requested.

[root@localhost log]# service logstash status
Logstash Daemon● logstash.service - LSB: Logstash
Loaded: loaded (/etc/rc.d/init.d/logstash; bad; vendor preset: disabled)
Active: active (running) since Wed 2017-01-18 10:45:16 NZDT; 2 days ago
Docs: man:systemd-sysv-generator(8)
Process: 1040 ExecStart=/etc/rc.d/init.d/logstash start (code=exited, status=0/SUCCESS)
CGroup: /system.slice/logstash.service
├─1082 runuser -s /bin/sh -c exec /usr/local/nagioslogserver/logstash/bin/logstash agent -f /usr/local/nagioslogserver/logstash/etc/conf.d -l /var/log/logstash/logstash.log -w 4 nagios
└─1093 java -XX:+UseParNewGC -XX:+UseConcMarkSweepGC -Djava.awt.headless=true -XX:CMSInitiatingOccupancyFraction=75 -XX:+UseCMSInitiatingOccupancyOnly -Djava.io.tmpdir=/usr/local/nagioslogserver/tmp -Xmx500m -Xss2048k -Djff...

Jan 18 10:45:23 localhost.localdomain logstash[1040]: Jan 18, 2017 10:45:23 AM org.elasticsearch.plugins.PluginsService <init>
Jan 18 10:45:23 localhost.localdomain logstash[1040]: INFO: [Ent] loaded [], sites []
Jan 18 10:45:24 localhost.localdomain logstash[1040]: Jan 18, 2017 10:45:24 AM org.elasticsearch.plugins.PluginsService <init>
Jan 18 10:45:24 localhost.localdomain logstash[1040]: INFO: [Phantom Blonde] loaded [], sites []
Jan 18 10:45:24 localhost.localdomain logstash[1040]: Jan 18, 2017 10:45:24 AM org.elasticsearch.plugins.PluginsService <init>
Jan 18 10:45:24 localhost.localdomain logstash[1040]: INFO: [Karma] loaded [], sites []
Jan 18 10:45:24 localhost.localdomain logstash[1040]: Jan 18, 2017 10:45:24 AM org.elasticsearch.plugins.PluginsService <init>
Jan 18 10:45:24 localhost.localdomain logstash[1040]: INFO: [Commando] loaded [], sites []
Jan 18 10:45:24 localhost.localdomain logstash[1040]: Jan 18, 2017 10:45:24 AM org.elasticsearch.plugins.PluginsService <init>
Jan 18 10:45:24 localhost.localdomain logstash[1040]: INFO: [Oddball] loaded [], sites []


[root@localhost log]# service elasticsearch status
● elasticsearch.service - LSB: This service manages the elasticsearch daemon
Loaded: loaded (/etc/rc.d/init.d/elasticsearch; bad; vendor preset: disabled)
Active: active (running) since Wed 2017-01-18 10:45:16 NZDT; 2 days ago
Docs: man:systemd-sysv-generator(8)
Process: 1041 ExecStart=/etc/rc.d/init.d/elasticsearch start (code=exited, status=0/SUCCESS)
CGroup: /system.slice/elasticsearch.service
└─1134 java -Xms7888m -Xmx7888m -Djava.awt.headless=true -XX:+UseParNewGC -XX:+UseConcMarkSweepGC -XX:CMSInitiatingOccupancyFraction=75 -XX:+UseCMSInitiatingOccupancyOnly -XX:+HeapDumpOnOutOfMemoryError -XX:+DisableExplicit...

Jan 18 10:45:16 localhost.localdomain systemd[1]: Starting LSB: This service manages the elasticsearch daemon...
Jan 18 10:45:16 localhost.localdomain runuser[1100]: pam_unix(runuser:session): session opened for user nagios by (uid=0)
Jan 18 10:45:16 localhost.localdomain runuser[1100]: pam_unix(runuser:session): session closed for user nagios
Jan 18 10:45:16 localhost.localdomain elasticsearch[1041]: Starting elasticsearch: [ OK ]
Jan 18 10:45:16 localhost.localdomain systemd[1]: Started LSB: This service manages the elasticsearch daemon.
User avatar
mcapra
Posts: 3739
Joined: Thu May 05, 2016 3:54 pm

Re: Dashboard stopped working

Post by mcapra »

If the problem is intermittent, my thought is that it's a browser caching issue.

Could you post the contents of these files to confirm:

Code: Select all

/var/log/httpd/error_log
/var/log/httpd/ssl_error_log
/var/log/httpd/access_log
/var/log/httpd/ssl_access_log
Former Nagios employee
https://www.mcapra.com/
Locked