Could not connect to NRDP server

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taandrews
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Joined: Thu Mar 10, 2016 1:55 pm

Could not connect to NRDP server

Post by taandrews »

Getting Could not connect to NRDP server when trying to add my XI server. This use to work. I can't find a log for this error.
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mcapra
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Re: Could not connect to NRDP server

Post by mcapra »

Can you share the output of this command executed from one of your NLS machines:

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curl -XGET 'http://<xi_host>/nrdp/?token=<nrdp_token>&cmd=submitcmd'
Replacing <xi_host> and <nrdp_token> appropriately, and using http/https where appropriate. It should produce a "NO COMMAND" message.
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taandrews
Posts: 93
Joined: Thu Mar 10, 2016 1:55 pm

Re: Could not connect to NRDP server

Post by taandrews »

curl: (35) NSS: client certificate not found (nickname not specified)
All of my certs are in place and permissions are set. This use to work but it just stopped working.
avandemore
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Re: Could not connect to NRDP server

Post by avandemore »

What does the XI Apache access and error logs say about this event?
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tgriep
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Re: Could not connect to NRDP server

Post by tgriep »

It looks like there is an issue with the SSL settings on the XI server, can you go through this docu,ment and verify the settings are correct in the XI server?
https://assets.nagios.com/downloads/nag ... s%20XI.pdf
The logs to look at are in the /var/log/httpd folder on the XI server. Look at them and see if you can find the issue.
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tacolover101
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Re: Could not connect to NRDP server

Post by tacolover101 »

this more or less is going to depend on where you're seeing the error, whether it's the XI port 443 or a different one. but, the error appears to be generic - http://stackoverflow.com/questions/1577 ... -specified
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cdienger
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Re: Could not connect to NRDP server

Post by cdienger »

Thanks for the help, tacolover101. Taandrews, did this or tgrieps response help you with your problem?
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taandrews
Posts: 93
Joined: Thu Mar 10, 2016 1:55 pm

Re: Could not connect to NRDP server

Post by taandrews »

I fixed the problem. It was cert issue.

Thx All,

T
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