Unable to Create Mail Templates, Template List Blank

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cgehring
Posts: 2
Joined: Wed Oct 31, 2018 12:17 pm

Unable to Create Mail Templates, Template List Blank

Post by cgehring »

Fresh install of Log Server 2.0.5 on Ubuntu 16.04.5, fully patched.

All system services seem to be running fine, email alerts work just fine, but always use the generic template. On attempt to add a new template, the dialog appears, and I get a success message on save, but nothing in the list. Now when attempting to create a new alert, there is nothing in the email template drop down. I have tried restarting services as mentioned in this post here:
https://support.nagios.com/forum/viewto ... te#p193803

This did not solve my issue. I've also tried full reboot of the server, and using different browsers (Chrome, Edge, Vivaldi).

Any clues where to look for issues would be appreciated.
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lmiltchev
Former Nagios Staff
Posts: 13587
Joined: Mon May 23, 2011 12:15 pm

Re: Unable to Create Mail Templates, Template List Blank

Post by lmiltchev »

Nagios Log Server is officially supported only on CentOS and RHEL systems (as of now). Ubuntu is NOT supported.

https://assets.nagios.com/downloads/nag ... Server.pdf

Having said that, our developers are looking into this issue, and will be fixing it as soon as they can.
Be sure to check out our Knowledgebase for helpful articles and solutions!
cgehring
Posts: 2
Joined: Wed Oct 31, 2018 12:17 pm

Re: Unable to Create Mail Templates, Template List Blank

Post by cgehring »

Upgrading to 2.0.6 seems to have fixed the problem.

Thanks!
scottwilkerson
DevOps Engineer
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Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: Unable to Create Mail Templates, Template List Blank

Post by scottwilkerson »

cgehring wrote:Upgrading to 2.0.6 seems to have fixed the problem.

Thanks!
Glad to hear the issue is resolved!

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