Nagios XI checks of Nagios Log Server queries- Broken in 2.0

This support forum board is for support questions relating to Nagios Log Server, our solution for managing and monitoring critical log data.
Locked
ngunderson
Posts: 9
Joined: Sun Nov 16, 2014 5:07 pm

Nagios XI checks of Nagios Log Server queries- Broken in 2.0

Post by ngunderson »

Since upgrading NLS to 2.0, all our service checks in Nagios XI that monitor Nagios Log Server queries are now broken. They all return 'Server returned invalid output'.
dwasswa

Re: Nagios XI checks of Nagios Log Server queries- Broken in

Post by dwasswa »

Hi @ngunderson,

You need to reactivate your Nagios Log Server license after performing an upgrade by going to Admin >> General >> License Information.

Example:
Capture.PNG

Please let me know if you have any questions.
You do not have the required permissions to view the files attached to this post.
ngunderson
Posts: 9
Joined: Sun Nov 16, 2014 5:07 pm

Re: Nagios XI checks of Nagios Log Server queries- Broken in

Post by ngunderson »

I did that when I upgraded. The issue exists after upgrade and activation.
ngunderson
Posts: 9
Joined: Sun Nov 16, 2014 5:07 pm

Re: Nagios XI checks of Nagios Log Server queries- Broken in

Post by ngunderson »

Also tried regenerating the API key that was being used, and recreating the checks from scratch via the Configuration Wizard. Nothing makes a difference and this is all still broken.
kyang

Re: Nagios XI checks of Nagios Log Server queries- Broken in

Post by kyang »

Are the queries in Log Server broken as well? Or does everything work in your Log Server?

Are there any problems with logstash & elasticsearch?

Code: Select all

service logstash status
service elasticsearch status
Or are there any logs in the /var/log/logstash/logstash.log
ngunderson
Posts: 9
Joined: Sun Nov 16, 2014 5:07 pm

Re: Nagios XI checks of Nagios Log Server queries- Broken in

Post by ngunderson »

The queries work fine on Log Server.

The services are running.

There are logs in /var/log/logstash/logstash.log, but they relate to a different issue (failed parsing date from field, from a totally unrelated log).
kyang

Re: Nagios XI checks of Nagios Log Server queries- Broken in

Post by kyang »

Thanks for letting me know.

What version of the Nagios Log Server queries wizard do you have?

XI home --> Admin --> under System Extensions (config wizards) --> find Nagios Log server wizard.

Are you on 1.0.5?
Locked