Nagios Log server upgrade issue

This support forum board is for support questions relating to Nagios Log Server, our solution for managing and monitoring critical log data.
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SrinivasanNSL
Posts: 28
Joined: Wed Oct 18, 2017 4:51 am

Nagios Log server upgrade issue

Post by SrinivasanNSL »

HI Team,

While upgrading Nagios log server from v.1.4.4 to v.2.0.2 I am getting the below error.

We use Proxy server to connect to internet. The Yum.conf, wgetrc and environmnet files are updated with proxy details. (FYI)

Error:
You no longer have access to the repositories that provide these products. It is important that you apply an active subscription in order to resume access to security and other critical updates. If you don't have other active subscriptions, you can renew the expired subscription.
No package php-devel available.
Error: Nothing to do
Uploading Enabled Repositories Report
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scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: Nagios Log server upgrade issue

Post by scottwilkerson »

SrinivasanNSL wrote:HI Team,

While upgrading Nagios log server from v.1.4.4 to v.2.0.2 I am getting the below error.

We use Proxy server to connect to internet. The Yum.conf, wgetrc and environmnet files are updated with proxy details. (FYI)

Error:
You no longer have access to the repositories that provide these products. It is important that you apply an active subscription in order to resume access to security and other critical updates. If you don't have other active subscriptions, you can renew the expired subscription.
No package php-devel available.
Error: Nothing to do
Uploading Enabled Repositories Report
Loaded plugins: langpacks, product-id
This error looks like your yum repositories cannot find php-devel which is normally in the base repository. Is this RHEL or Centos? Do you have a base repository enabled?
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SrinivasanNSL
Posts: 28
Joined: Wed Oct 18, 2017 4:51 am

Re: Nagios Log server upgrade issue

Post by SrinivasanNSL »

Yes Scott. I have RHEL7 iso image mapped to /mnt and enabled the repo in yum.repos.d.

I could see the repo listed with yum repolist command
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Nagios Log server upgrade issue

Post by scottwilkerson »

you should be able to do the following (unless it is somewhere else on RHEL 7)

Code: Select all

yum install php-devel
Former Nagios employee
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SrinivasanNSL
Posts: 28
Joined: Wed Oct 18, 2017 4:51 am

Re: Nagios Log server upgrade issue

Post by SrinivasanNSL »

I could see only the below mentioned packages on ISO image packages folder. pls suggest

php-5.4.16-36.el7_1.x86_64.rpm
php-cli-5.4.16-36.el7_1.x86_64.rpm
php-common-5.4.16-36.el7_1.x86_64.rpm
php-gd-5.4.16-36.el7_1.x86_64.rpm
php-ldap-5.4.16-36.el7_1.x86_64.rpm
php-mysql-5.4.16-36.el7_1.x86_64.rpm
php-odbc-5.4.16-36.el7_1.x86_64.rpm
php-pdo-5.4.16-36.el7_1.x86_64.rpm
php-pear-1.9.4-21.el7.noarch.rpm
php-pecl-memcache-3.0.8-4.el7.x86_64.rpm
php-pgsql-5.4.16-36.el7_1.x86_64.rpm
php-process-5.4.16-36.el7_1.x86_64.rpm
php-recode-5.4.16-36.el7_1.x86_64.rpm
php-soap-5.4.16-36.el7_1.x86_64.rpm
php-xml-5.4.16-36.el7_1.x86_64.rpm
php-xmlrpc-5.4.16-36.el7_1.x86_64.rpm
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Nagios Log server upgrade issue

Post by scottwilkerson »

You will have to go to RedHat website and see where it is located. While there they used to have a tool where you could just download the RPM which would also work
Former Nagios employee
Creator:
ahumandesign.com
enneagrams.com
SrinivasanNSL
Posts: 28
Joined: Wed Oct 18, 2017 4:51 am

Re: Nagios Log server upgrade issue

Post by SrinivasanNSL »

Scott,

Any idea which URL the Nagios Log server upgarde script will contact to download PHP-devel and other components?

This helps in allowing the URL's in Proxy server to get the components directly
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Nagios Log server upgrade issue

Post by scottwilkerson »

the upgrade script would just run

Code: Select all

yum install php-devel
and let the yum repositories figure it out but they don't seem to be working on your install
Former Nagios employee
Creator:
ahumandesign.com
enneagrams.com
SrinivasanNSL
Posts: 28
Joined: Wed Oct 18, 2017 4:51 am

Re: Nagios Log server upgrade issue

Post by SrinivasanNSL »

HI Scott,
Just to give you some more inputs on this issue. The Nagios Log server is registered with Redhat satellite. But the license expired and we are in the process of renewing it. Please find the complete error msg below and suggest ...

This system is registered to Red Hat Subscription Management, but is not receiving updates. You can use subscription-manager to assign subscriptions.

*** WARNING ***
The subscription for following product(s) has expired:
- Oracle Java (for RHEL Server)
- Oracle Java (for RHEL Server) - Extended Update Support
- Red Hat Beta
- Red Hat Container Images
- Red Hat Container Images Beta
- Red Hat Developer Tools (for RHEL Server)
- Red Hat Developer Tools Beta (for RHEL Server)
- Red Hat Developer Toolset (for RHEL Server)
- Red Hat EUCJP Support (for RHEL Server) - Extended Update Support
- Red Hat Enterprise Linux Atomic Host
- Red Hat Enterprise Linux Atomic Host Beta
- Red Hat Enterprise Linux High Availability (for RHEL Server) - Extended Update Support
- Red Hat Enterprise Linux High Performance Networking (for RHEL Server) - Extended Update Support
- Red Hat Enterprise Linux Load Balancer (for RHEL Server) - Extended Update Support
- Red Hat Enterprise Linux Resilient Storage (for RHEL Server) - Extended Update Support
- Red Hat Enterprise Linux Scalable File System (for RHEL Server) - Extended Update Support
- Red Hat Enterprise Linux Server
- Red Hat Enterprise Linux Server - Extended Update Support
- Red Hat S-JIS Support (for RHEL Server) - Extended Update Support
- Red Hat Software Collections (for RHEL Server)
- Red Hat Software Collections Beta (for RHEL Server)
- dotNET on RHEL (for RHEL Server)
- dotNET on RHEL Beta (for RHEL Server)
You no longer have access to the repositories that provide these products. It is important that you apply an active subscription in order to resume access to security and other critical updates. If you don't have other active subscriptions, you can renew the expired subscription.
No package php-devel available.
Error: Nothing to do
Uploading Enabled Repositories Report
Loaded plugins: langpacks, product-id
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Nagios Log server upgrade issue

Post by scottwilkerson »

SrinivasanNSL wrote:HI Scott,
Just to give you some more inputs on this issue. The Nagios Log server is registered with Redhat satellite. But the license expired and we are in the process of renewing it. Please find the complete error msg below and suggest ...
This makes a lot of sense then.

My recommendation is to perform the update after the license is renewed
Former Nagios employee
Creator:
ahumandesign.com
enneagrams.com
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