Upgrade NagiosXI to Enterprise Edition

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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RockerMan
Posts: 70
Joined: Fri Nov 01, 2013 12:16 am

Upgrade NagiosXI to Enterprise Edition

Post by RockerMan »

Hi all

Our company has acquired a license for Enterprise Edition of Nagios XI from provider. Tell me please, how now update from standart Nagios XI to Enterprise Edition of Nagios XI?

thanks
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: Upgrade NagiosXI to Enterprise Edition

Post by tmcdonald »

You should have received your Enterprise Edition key from our Sales team. You would simply enter that under Admin -> License Information -> Enterprise Features
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RockerMan
Posts: 70
Joined: Fri Nov 01, 2013 12:16 am

Re: Upgrade NagiosXI to Enterprise Edition

Post by RockerMan »

tmcdonald wrote:You should have received your Enterprise Edition key from our Sales team. You would simply enter that under Admin -> License Information -> Enterprise Features
ok, thanks

Seller manager says we - written your available key from NagosXI in this field.
This is wrong?
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lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Upgrade NagiosXI to Enterprise Edition

Post by lmiltchev »

The license key and the enterprise key are "paired". You need to enter both in the correct fields and click on "Update License".
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If you are still having issues, please contact our sales team at sales@nagios.com. They should be able to help you.
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RockerMan
Posts: 70
Joined: Fri Nov 01, 2013 12:16 am

Re: Upgrade NagiosXI to Enterprise Edition

Post by RockerMan »

Ok
Thanks for your help. Topic can be closed.
bwallace
Posts: 1145
Joined: Tue Nov 17, 2015 1:57 pm

Re: Upgrade NagiosXI to Enterprise Edition

Post by bwallace »

Glad we were able to help. We'll lock this thread now and feel free to open another should you require assistance with anything else.
Be sure to check out the Knowledgebase for helpful articles and solutions!
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