NOT ABLE TO DOWNLOAD FILE

[abhi321jay]

HI NOT ABLE DOWNLOAD ANY REPORTS FORM MY NAGIOS XI SERVER.

[tacolover101]

you have a sticky bit on the t folder, which could be cause issues depending what Nagios is trying to do.

[tgriep]

Another folder to check if the permissions are correct is this folder

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/usr/local/nagiosxi/tmp/

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drwsrwsr-x   3 nagios nagios 12288 Jul 21 12:57 tmp

[abhi321jay]

i have tried that permission also

[tacolover101]

can the user running your web server write to /tmp/?

[abhi321jay]

yes it can .. al reports are able to download only pnp graph is not downloading in .CSV format

[tgriep]

Run this in a root shell on the Nagios server.

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tail -f /var/log/httpd/*_log

Then try and download a report that causes the error and then post the output of the tail command.
Also, run the following as root and post the output.

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chage -l nagios
grep nag /etc/passwd
grep nag /etc/group
cat /etc/sudoers

[abhi321jay]

hi plz find alll the required data.

[lmiltchev]

You will need to add the following line to the sudoers file:

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Defaults:nagios !requiretty

Also, I know it says "tmp" in the error message, not "temp", but I've seen similar issues in the past when permissions of the "temp" directory were wrong. Please, verify that you have the same permissions on your system as the ones below:

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ls -lad /usr/local/nagiosxi/html/includes/components/highcharts/exporting-server/temp
drwxrwx--- 2 nagios nagios 18 Jan 12  2017 /usr/local/nagiosxi/html/includes/components/highcharts/exporting-server/temp

[abhi321jay]

i have done the entry and check the permission all is OK but still same problem.

Please help...