Network Device Monitoring Wizard Issue

[MikeMAN987]

Hello,

I have been trying to get bandwidth graphs going for a couple of network device interfaces but the wizard does not appear to be functioning. Any ideas on what this may be?

Information Below. SNMPWALK indeed returns LOTS of values for this device.

[ntsmssc@mon0003 libexec]$ /usr/bin/cfgmaker --show-op-down --noreversedns --zero-speed '100000000' --enablesnmpv3 --snmp-options=:::::3 --username='USERNAME' --authprotocol='sha' --authpassword='AUTHPASSWORD' --privprotocol='aes' --privpassword='PRIVPASSWORD' --contextengineid=0 'HOSTNAMEOFDEVICE'
--base: SNMP V3 libraries found, SNMP V3 enabled.
--base: Get Device Info on public@HOSTNAME:::::3
SNMPopen failed: Received usmStatsWrongDigests.0 Report-PDU with value 74 during synchronization
at /usr/bin/../lib/mrtg2/Net_SNMP_util.pm line 1580.
Net_SNMP_util::snmpopen('public@HOSTNAME:::::3:v4only', 0, 'ARRAY(0x24dfdf0)') called at /usr/bin/../lib/mrtg2/Net_SNMP_util.pm line 1690
Net_SNMP_util::snmpwalk_flg('public@HOSTNAME:::::3:v4only', undef, 'HASH(0x1edbe20)', 1.3.6.1.2.1.1) called at /usr/bin/../lib/mrtg2/Net_SNMP_util.pm line 786
Net_SNMP_util::snmpwalk('public@HOSTNAME:::::3:v4only', 'HASH(0x1edbe20)', 1.3.6.1.2.1.1) called at /usr/bin/cfgmaker line 951
main::DeviceInfo('public@HOSTNAME:::::3', 'HASH(0x1edc060)', 'HASH(0x1edbe20)') called at /usr/bin/cfgmaker line 142
main::main() called at /usr/bin/cfgmaker line 160
SNMPWALK Problem for public@HOSTNAME:::::3:v4only at /usr/bin/cfgmaker line 951.
WARNING: Skipping public@HOSTNAME:::::3 as no info could be retrieved

Use of uninitialized value $comment_sysdescr in substitution (s///) at /usr/bin/cfgmaker line 379.
Use of uninitialized value $sysname in concatenation (.) or string at /usr/bin/cfgmaker line 412.
Use of uninitialized value $comment_sysdescr in concatenation (.) or string at /usr/bin/cfgmaker line 412.
Use of uninitialized value $syscontact in concatenation (.) or string at /usr/bin/cfgmaker line 412.
Use of uninitialized value $syslocation in concatenation (.) or string at /usr/bin/cfgmaker line 412.
# Created by
# /usr/bin/cfgmaker --show-op-down --noreversedns --zero-speed 100000000 --enablesnmpv3 --snmp-options=:::::3 --username=USER --authprotocol=sha --authpassword=AUTHPASS --privprotocol=aes --privpassword=PRIVPASSWORD --contextengineid=0 HOSTNAME


### Global Config Options

# for UNIX
# WorkDir: /home/http/mrtg

# or for NT
# WorkDir: c:\mrtgdata

### Global Defaults

# to get bits instead of bytes and graphs growing to the right
# Options[_]: growright, bits

EnableIPv6: no

######################################################################
# System:
# Description:
# Contact:
# Location:
######################################################################


enablesnmpv3: yes

Any assistance is much appreciated!!

[kyang]

Which version of Nagios XI are you on?

Is the wizard fully up to date? Are you using the "generic network device" or the "network switch/router" wizard?

You can check to see if it's up to date by going to Admin --> under System Extensions click "Manage Config Wizards" --> scroll down until you see the wizard and tell us the version.

You could also click Check For Updates and if it needs to be updated, click install.

Let us know!

[MikeMAN987]

Thanks for the reply!

Nagios XI Version - 5.4.4

This was using the Network Switch/Router Wizard. Currently Version 2.3.9 which is stating "Up to Date"

[kyang]

Thanks for the info!

What version of MRTG do you have installed?

Code: Select all

LANG=C LC_ALL=C /usr/bin/mrtg

[MikeMAN987]

###################################################################
# MRTG 2.17.4 Multi Router Traffic Grapher
###################################################################
# Created by Tobias Oetiker <tobi@oetiker.ch>
# and Dave Rand <dlr@bungi.com>
#
# For individual Contributers check the CHANGES file
#
###################################################################
#
# Distributed under the GNU General Public License
#
###################################################################

[kyang]

I would like to look into your XI system some more.

Could you send us your Nagios XI Profile? On the XI Home Page click "Admin" > "System Profile" --> "Download Profile" button
Save the profile.zip file and upload it here or PM me.

You can take any sensitive information out if you would like.

Also, could you let us know which network devices are experiencing this issue? Are they all using SNMPv3? Are any of your bandwidth graphs working for other devices?

Thanks!

[MikeMAN987]

Profile sent! Network Devices Experiencing this are indeed using SNMP v3, and there are MRTG/Bandwidth graphs working, however just not through the Wizard..

Regards,
Mike

[dwhitfield]

Do you have a device with SNMPv2? Does the wizard work for that? The wizard settings are a bit different between SNMPv2 and v3 so I wonder if something is just getting missed. Can you send us screenshots of the SNMPv3 setup? You can PM if necessary.