Update nagios xi

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Update nagios xi

Postby hieupd » Tue Jan 08, 2019 9:58 pm

I am facing issue with Nagios XI. I didn't update nagios xi version 5.5.2 to 5.5.8 Image
please help us to resolve the issue permanently
Contact me: cucuong710@gmail.com
thanks.
hieupd
 
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Re: Update nagios xi

Postby benjaminsmith » Wed Jan 09, 2019 10:55 am

Hello @hieupd,

The image didn't get posted, so I'm not quite sure what issue your having.

Did the update from 5.5.2 to 5.5.8 fail? If so, please post the output of the your update log for us to review.
Code: Select all
/usr/local/nagiosxi/tmp/upgrade.log

Thank you.

Log Locations and Descriptions
https://assets.nagios.com/downloads/nag ... ptions.pdf
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Re: Update nagios xi

Postby hieupd » Thu Jan 10, 2019 10:10 pm

Image
upgrade.log 0KB
Are there any other tests? thank you.
hieupd
 
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Re: Update nagios xi

Postby benjaminsmith » Fri Jan 11, 2019 1:10 pm

Hello @hieupd,

Make sure your server has network access, run the following command as root:
Code: Select all
/usr/local/nagiosxi/scripts/reset_config_perms.sh


Then run the following command to upgrade:
Code: Select all
wget -O upgrade.sh https://assets.nagios.com/downloads/nagiosxi/upgrade.sh
sh ./upgrade.sh

Let me know if you're able to get it resolved.

Nagios XI - Common Upgrade Failures And Solutions
https://support.nagios.com/kb/article/n ... s-601.html

Upgrade Instructions
https://assets.nagios.com/downloads/nag ... ctions.pdf
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
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