Nagios XI seems to be reporting without agent

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
tonyyarusso
Posts: 1128
Joined: Wed Mar 03, 2010 12:38 pm
Location: St. Paul, MN, USA
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Re: Nagios XI seems to be reporting without agent

Post by tonyyarusso »

Could you look up exactly what the full check command is in XI that's returning say the /home disk space check? That will confirm whether it's doing it through NRPE or other means, and which host it's accessing, etc.
Tony Yarusso
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cognitiaclaeves
Posts: 7
Joined: Thu Oct 28, 2010 11:51 am

Re: Nagios XI seems to be reporting without agent

Post by cognitiaclaeves »

I believe that I could. ( If I had any idea who was initiating that command. )

I was just given SSH access to XI last night. ( I haven't tried to log in yet. ) I also determined that we have a support contract. I was told to post a message as the admin that registered NagiosXI. Can this thread be moved to the support forum? Would that make a difference in the response time? ( Hey, it was worth asking... :p )

I'm about to build out two very large FTP servers for DR. I build them out from base templates. It would be great to fix this issue in the base template so that it only needs to be addressed once.
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Nagios XI seems to be reporting without agent

Post by mguthrie »

I'm pretty sure we can move the thread to the customer support forum, can you verify that you have access to the Customer support forum before we do. I don't want to pull it and then have you locked out from it ; )
cbuesing
Posts: 7
Joined: Thu Apr 08, 2010 11:20 am

Re: Nagios XI seems to be reporting without agent

Post by cbuesing »

Verified. I can read it. Thanks !

Will the original account continue to receive notices when you move it ?
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Nagios XI seems to be reporting without agent

Post by mguthrie »

I've copied this topic to the Customer forum. Not sure how the notices will work for it, so I left this one in the general forum as well.
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