Wizard installation failed

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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s.ijssennagger
Posts: 1
Joined: Tue Feb 16, 2010 3:32 pm

Wizard installation failed

Post by s.ijssennagger »

When I try to upload a new wizard under admin - Manage config wizards I get the message "Wizard installation failed" every time.
Do you suppose to do something with the downloaded zip files before uploading them?

I'm running the trial copy Nagios XI 2009R1.1F by the way.
Anybody knows the solution to this problem?

Sebastiaan.
unix4linux
Posts: 16
Joined: Fri Feb 12, 2010 1:11 pm

Re: Wizard installation failed

Post by unix4linux »

You are in for a surprise. I have been trying to get that and a few other questions answered for almost a week by phone, forum and even email and NO ONEEEEE has replied!!! As interested as I am about this product, I worry about the support behind it.

Either way, if I hear something before you do, I will gladly share the info.
kinson
Posts: 5
Joined: Wed Jan 13, 2010 5:45 pm

Re: Wizard installation failed

Post by kinson »

I am also having this same issue. It is frustrating that there is so little documentation for this product. I know this is built upon nagios core but there are many differences.
unix4linux
Posts: 16
Joined: Fri Feb 12, 2010 1:11 pm

Re: Wizard installation failed

Post by unix4linux »

Can someone please answer this? How are we supposed to spend $1300 on a product that we can't even properly test due to the lack of both documentation and communication.
mmestnik
Posts: 972
Joined: Mon Feb 15, 2010 2:23 pm

Re: Wizard installation failed

Post by mmestnik »

We are working so this does not happen with the commercial version of NagiosXI.

http://support.nagios.com/forum/viewtop ... p=470#p470
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