nrdp objects not in Unconfigured Objects

[grenley]

Hi,

We're starting to build our production test environment and have a new XI server.
Our checks are all passive.
They're sending through nrds but nothing is showing up in "Unconfigured Objects".
Here's the XML transaction data that indicates XI successfully processed the data (from the remote nrds agent)

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<?xml version='1.0'?>
<checkresults>
<checkresult type='service' checktype='1'>
<hostname>mytest1.att.com</hostname>
<servicename>Proc_PLATMON-cron</servicename>
<state>0</state>
<output><![CDATA[PROCESS OK - no errors found]]></output>
</checkresult>
</checkresults>

1
200 OK
<?xml version="1.0" encoding="utf-8"?>
<result>
  <status>0</status>
  <message>OK</message>
    <meta>
       <output>1 checks processed.</output>
    </meta>
</result>

We've never had this issue with our dev XI servers, so it must be something we missed in the XI configuration.

Rick

[Box293]

Just checking some basics, have you configured the NRDP Token in XI?

Admin > Check Transfers > Inbound Transfers
NRDP tab

Try a test from the NRDP webpage:

[url]http://nagiosxi_ip/nrdp/[/url]

When you do this, what is logged in:

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/usr/local/nagios/var/nagios.log

[grenley]

The tokens match.
Besides, if they didn't, you'd get this:

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1
200 OK
<?xml version="1.0" encoding="utf-8"?>
<result>
  <status>-1</status>
  <message>BAD TOKEN</message>
</result>

I submitted the sample xml (using the proper token) on the http://nagiosxi_ip/nrdp/ page and it returned this:

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<result>
  <status>0</status>
  <message>OK</message>
  <meta>
    <output>2 checks processed.</output>
  </meta>
</result>

But nothing was written to nagios.log

[lmiltchev]

Let's check one thing - go to Admin->Performance Settings->Subsystem tab and see if the "Enable Listener For Unconfigured Objects" check-box is selected.

[grenley]

yes. "Enable Listener For Unconfigured Objects" is checked

[abrist]

Is the feedproc cron running on the XI server?

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ps -ef |grep feedproc

If so, are you getting any errors when tailing this log (when receiving checks through nrdp):

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tail -f /usr/local/nagiosxi/var/feedproc.log

[grenley]

yes, it's running.
and yes, we are getting php errors...

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PROCESSED 0 COMMANDS
tail: /usr/local/nagiosxi/var/feedproc.log: file truncated
PHP Warning:  PHP Startup: Unable to load dynamic library '//opt/app/php/lib64/php/modules/curl.so' - //opt/app/php/lib64/php/modul0
PHP Warning:  PHP Startup: Unable to load dynamic library '//opt/app/php/lib64/php/modules/fileinfo.so' - //opt/app/php/lib64/php/m0
PHP Warning:  PHP Startup: Unable to load dynamic library '//opt/app/php/lib64/php/modules/json.so' - //opt/app/php/lib64/php/modul0
PHP Warning:  PHP Startup: Unable to load dynamic library '//opt/app/php/lib64/php/modules/phar.so' - //opt/app/php/lib64/php/modul0
PHP Warning:  PHP Startup: Unable to load dynamic library '//opt/app/php/lib64/php/modules/zip.so' - //opt/app/php/lib64/php/module0
PHP Warning:  PHP Startup: Unable to load dynamic library '//opt/app/php/lib64/php/modules/curl.so' - //opt/app/php/lib64/php/modul0
PHP Warning:  PHP Startup: Unable to load dynamic library '//opt/app/php/lib64/php/modules/fileinfo.so' - //opt/app/php/lib64/php/m0
PHP Warning:  PHP Startup: Unable to load dynamic library '//opt/app/php/lib64/php/modules/json.so' - //opt/app/php/lib64/php/modul0
PHP Warning:  PHP Startup: Unable to load dynamic library '//opt/app/php/lib64/php/modules/phar.so' - //opt/app/php/lib64/php/modul0
PHP Warning:  PHP Startup: Unable to load dynamic library '//opt/app/php/lib64/php/modules/zip.so' - //opt/app/php/lib64/php/module0

[abrist]

What is the output of:

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cat /etc/php.d/mcrypt.ini
yum list installed | grep php

[tmcdonald]

Also, what OS and version is this server?

Is it a clean, minimal CentOS/RHEL install? It almost looks like a non-standard PHP installation is present.

[grenley]

cat /etc/php.d/mcrypt.ini

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; Enable mcrypt extension module
extension=mcrypt.so

yum list installed | grep php

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php-common.x86_64                 5.3.3-40.el6_6           @prod-x86_64-server-6
php-ldap.x86_64                   5.3.3-40.el6_6           @prod-x86_64-server-6

It's RHEL:
uname -r

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2.6.32-504.8.1.el6.x86_64