Selenium script issue.

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rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: Selenium script issue.

Post by rkennedy »

We are here to support Nagios, as we did not create Selenium, it becomes a bit difficult to trouble issues that aren't related to our product.

With that said, you can run your selenium tests through Nagios, but we cannot provide support for issues specific to Selenium as we did not write it.
Former Nagios Employee
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: Selenium script issue.

Post by tmcdonald »

To add to what @rkennedy posted:

While we generally tend to go a bit beyond our scope, we do need to have a limit on what we support. Generally speaking, as long as things are working from the Nagios side of things, the rest is up to the user. If we have knowledge of a specific issue or a fix we will certainly provide it, but we are not a general Linux support shop. Things change slightly when you become a customer, in that we widen our scope somewhat, but still there are limits on what we will cover - I think even for a customer we would need to defer to the Selenium experts for debugging of the actual script.

To provide a few parallel examples: we can help with monitoring DNS but we won't configure your DNS server for DNSSEC; we can help monitor Active Directory but we won't add users to it for you; we can help send alerts to PagerDuty, but we won't install it for you.
Former Nagios employee
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