Nagios mass check not working

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wolfhagenk.
Posts: 3
Joined: Wed Oct 21, 2015 3:46 am

Nagios mass check not working

Post by wolfhagenk. »

Hi Nagios,

Please see: https://support.nagios.com/forum/viewto ... 16&t=35490
We are facing the same issue on our paid subscription.

The issue is still not fixed.

Can this be fixed please?
rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: Nagios mass check not working

Post by rkennedy »

What version are you running? Can you show us the exact error messages you're receiving?

I'd like to try and re-create this in house, but in order to do so we'll need a bit more information.
Former Nagios Employee
wolfhagenk.
Posts: 3
Joined: Wed Oct 21, 2015 3:46 am

Re: Nagios mass check not working

Post by wolfhagenk. »

Hi rkennedy,

Thank you for the fast reply.
We are running version 5.2.8

When we go to "Mass acknowledge" and select command type: "Schedule immediate check", we get the error "You must specify a comment".
However, it's not possible to enter any comment because the field to input a comment is being greyed-out.
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mcapra
Posts: 3739
Joined: Thu May 05, 2016 3:54 pm

Re: Nagios mass check not working

Post by mcapra »

I am unable to reproduce this on a fresh 5.2.8 installation. It looks as if the initial bugfix was included as of version 5.2.1 or version 2.1.6 of the "Mass Acknowledge" component:

Code: Select all

2.1.6 - 10/29/2015
==================
- Fixed garbled Japanese characters -JO
- Fixed schedule immediate check requiring comment -JO
You might try updating the "Mass Acknowledge" component to the latest version and see if that fixes things. If it doesn't, can you share the output of:

Code: Select all

cat /usr/local/nagiosxi/html/includes/components/massacknowledge/massacknowledge.inc.php | grep COMPONENT_VERSION
I would also suggest upgrading to the latest version when you are able. There are multiple security fixes included in the latest version of Nagios XI (5.4.2 as of this post).
Former Nagios employee
https://www.mcapra.com/
wolfhagenk.
Posts: 3
Joined: Wed Oct 21, 2015 3:46 am

Re: Nagios mass check not working

Post by wolfhagenk. »

We have just performed an upgrade to NagiosXI 5.4.2. and i am pleased to say the function works fine now! :)
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cdienger
Support Tech
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Joined: Tue Feb 07, 2017 11:26 am

Re: Nagios mass check not working

Post by cdienger »

Glad to hear!
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