Download pdf Couldn't create temporary file.

[Kevin.c]

Hi Nagios,
when I want to download the graph to a PDF-file PNG and jpeg image , Nagios XI give me an alert like below :

Couldn't create temporary file. Check that the directory permissions for the /temp directory are set to 777.

[avandemore]

What is the output of:

Code: Select all

ls -la /usr/local/nagiosxi/html/includes/components/highcharts/exporting-server/temp

[tgriep]

When downloading a graph, it needs to create that graph in a temp folder and the permissions for that folder and not set correctly and the following procedure should fix that.
Login as root to the Nagios server and run the following.

Code: Select all

chown -R  nagios.nagios /usr/local/nagiosxi/html/includes/components/highcharts/exporting-server/temp
chmod -R  ug+rwx /usr/local/nagiosxi/html/includes/components/highcharts/exporting-server/temp

Now, try and download a graph and see if this resolved the issue.

[Kevin.c]

Hi，
it was working fine now
thank you very much

[cdienger]

Thanks for the update! Are we okay closing the thread or did you have any more questions?