XI sending SMS message via Multitech rCell

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lorejo
Posts: 18
Joined: Thu Mar 08, 2018 12:35 pm

XI sending SMS message via Multitech rCell

Post by lorejo »

We have a Multitech Mutliconnect rCell model MTR-LAT1. We are able to send test text messages successfully from the router.

We installed the iSMS component on XI, enabled SMS on the multitech and attempted to send a test message. This does not work.

Question, is the iSMS component compatible with the newer Multitech Mutliconnect rCell model MTR-LAT1? Are we using the correct XI component?

Thanks in advance for your assistance.
jforcier

Re: XI sending SMS message via Multitech rCell

Post by jforcier »

Did you configure the iSMS component within XI?

From the top XI navbar click 'Admin', then click 'Manage Components' on the left menu under 'System Extensions'. Now click on the settings icon next to the iSMS component.

On the component settings page, make sure to set the following options:

• Check the Enable Integration option
• Supply the IP Address of the iSMS modem
• Ensure the HTTP Port matches the iSMS modem configuration (default port = 81)
• Supply the Username and Password to authenticate to the iSMS modem

Click the Apply Settings button to save your settings.
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cdienger
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Joined: Tue Feb 07, 2017 11:26 am

Re: XI sending SMS message via Multitech rCell

Post by cdienger »

The component is not compatible with newer Multitech devices but we are currently working on updating it.

The details of the MTR API that the new component will use can be found on Multitech's site:

http://www.multitech.net/developer/soft ... reference/

With specifics on sending SMS at:

http://www.multitech.net/developer/soft ... /send_sms/
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
lorejo
Posts: 18
Joined: Thu Mar 08, 2018 12:35 pm

Re: XI sending SMS message via Multitech rCell

Post by lorejo »

Do you have any idea when the new component will be available? I am considering trading in my new Multitech for an older model that works with the existing component. Thanks in advance for your input.
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cdienger
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Re: XI sending SMS message via Multitech rCell

Post by cdienger »

An eta isn't available but I plan to work on it this week an prepare it for QA testing.
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lorejo
Posts: 18
Joined: Thu Mar 08, 2018 12:35 pm

Re: XI sending SMS message via Multitech rCell

Post by lorejo »

Any progress on the wizard? Also, we are available to assist in testing.

Thanks..
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cdienger
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Re: XI sending SMS message via Multitech rCell

Post by cdienger »

We've completed most of the testing and it should be available soon. Sorry I don't have specifics.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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cdienger
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Re: XI sending SMS message via Multitech rCell

Post by cdienger »

As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
lorejo
Posts: 18
Joined: Thu Mar 08, 2018 12:35 pm

Re: XI sending SMS message via Multitech rCell

Post by lorejo »

Thanks. We have installed the component and it works great.
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cdienger
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Joined: Tue Feb 07, 2017 11:26 am

Re: XI sending SMS message via Multitech rCell

Post by cdienger »

Glad to hear!
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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