CRITICAL - Plugin timed out while executing system call

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Soumya2925
Posts: 4
Joined: Wed Jan 23, 2019 12:47 am

CRITICAL - Plugin timed out while executing system call

Post by Soumya2925 »

Hi Team,

Suddenly iam getting lot of alerts for check_snmp:

"CRITICAL - Plugin timed out while executing system call"

configured command is: check_snmp:
$USER1$/check_snmp -H $HOSTADDRESS$ $ARG1$

Can you please advice on this
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: CRITICAL - Plugin timed out while executing system call

Post by npolovenko »

Hello, @Soumya2925. Perhaps the SNMP community string changed? Can you test this by running an snmp walk command against the server?
Also, please execute the command you sent me from the command line with all arguments and share the output.
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Soumya2925
Posts: 4
Joined: Wed Jan 23, 2019 12:47 am

Re: CRITICAL - Plugin timed out while executing system call

Post by Soumya2925 »

Hi Npolovenko,

Attached the files.
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ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: CRITICAL - Plugin timed out while executing system call

Post by ssax »

Looks like you're missing some MIBs.

Please run this command and PM one of us the resulting /tmp/SNMPFILES.zip file:

Code: Select all

zip -r /tmp/SNMPFILES.zip /etc/snmp /usr/share/snmp/mibs
Thank you!
Soumya2925
Posts: 4
Joined: Wed Jan 23, 2019 12:47 am

Re: CRITICAL - Plugin timed out while executing system call

Post by Soumya2925 »

Attached the zip file.
You do not have the required permissions to view the files attached to this post.
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: CRITICAL - Plugin timed out while executing system call

Post by ssax »

Looks like you're missing CISCO-SMI, please upload that MIB and then send me the full output of this command so that I can view the permissions:

Code: Select all

ls -l /usr/share/snmp/mibs
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