Help! This site can’t be reached

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HalimaDiallo
Posts: 10
Joined: Wed May 22, 2019 9:48 am

Help! This site can’t be reached

Post by HalimaDiallo »

I am having issue with getting into my Nagiosxi admin page please help! I searched on a lot of forums on how to resolve issue. Please see attachment for output
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benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Help! This site can’t be reached

Post by benjaminsmith »

Hi,

Have you checked to see if the Apache web server is running on the system?

Code: Select all

service httpd status
Is the server listening on port 80 and 443. Try connecting by using both https and http.

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netstat -na | egrep "443|80"
If your not able to connect, post the output of the Apache error log.

Code: Select all

tail -n 25 /var/log/httpd/*error_log
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HalimaDiallo
Posts: 10
Joined: Wed May 22, 2019 9:48 am

Re: Help! This site can’t be reached

Post by HalimaDiallo »

I am still not able to log back into the site. I have attached pics.
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scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Help! This site can’t be reached

Post by scottwilkerson »

I'm noticing this is in AWS, did you allow access to those ports in the AWS console when setting up the EC2 instance?

Can you show your firewall configuration?
Former Nagios employee
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scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Help! This site can’t be reached

Post by scottwilkerson »

Also, this
benjaminsmith wrote: If your not able to connect, post the output of the Apache error log.

Code: Select all

tail -n 25 /var/log/httpd/*error_log
Former Nagios employee
Creator:
ahumandesign.com
enneagrams.com
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