Nagios Support Forum

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***** Nagios XI Alert *****

%alertsummary%

Notification Type: %type%
Host: %host%
State: %hoststate%
Address: %hostaddress%
Info: %hostoutput%
Date/Time: %datetime%

Respond: %responseurl%
Nagios URL: %xiserverurl%

******************************
*****  Email Response example1:  *****
******************************
*****  ack or acknowledge (choose one)  *****
*****  I'm looking into this right now (Optional Comments for acknowledgement)  *****

******************************
*****  Email Response example2:  *****
******************************
*****  down or downtime (choose one)  *****
*****  9:40 – 10:40 / now - 11:30 (two examples: specify time range)  *****
*****  Someone knocked the plug out!  *****

******************************
*****  Email Response example3:  *****
******************************
*****  delay (Delay the next time Nagios XI sends notifications for the object)  *****
*****  5 hour (Must be specified)  *****

In Case of Error:
*******************************************************************************************************************************************************
If the system cannot read a response email you will receive an email back with an error message. Otherwise, it will pass the command onto the subsystem.
*******************************************************************************************************************************************************

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    $text .= _("To reply, keep the following data in your response email.")."\n\n";
    $text .= "##".$encoded."##";

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            // 2. Verify that the email object hash exists and the host/service exists
            $start = strpos($email['body'], '##');
            $end = strpos($email['body'], '##', $start + 2);
            if ($start !== false && $end !== false) {
                // DO STUFF
            } else {
                echo "Error - Could not find a valid hash in the email sent\n";
                $error = true;
            }

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Running callbacks:
Error - Could not find a host object in the hash provided
NDYyZWJmMDMwMGMyZjczOGlvd2JzcTBYbHdTY1k0ZnRiNUI0eHZpaFB6NFVsbzVTNHJHM3cwW=
itsMXM9
Processed 1 incoming emails

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ack

test


From: Nagios <Nagios@company.com> 
Sent: Wednesday, August 14, 2019 12:25 PM
To: me <me@company.com>
Subject: PROBLEM Host Alert - HOST is DOWN

---- Respond above this line ----

***** Nagios XI Alert *****

Nagios has detected a problem with this host.

Notification Type: PROBLEM
Host: HOST
State: DOWN
Address: 1.2.3.4
Info: CRITICAL - 1.2.3.4: Host unreachable @ 1.2.3.5. rta nan, lost 100%
Date/Time: 2019-08-14 10:24:46

Respond: https://NAGIOS.COMPANY.com/nagiosxi/rr.php?oid=1558&token=e5153f57f8ab61a2fc1819da20086c1a1592d583
Nagios URL: https://NAGIOS.COMPANY.com/nagiosxi/

-----

To reply, keep the following data in your response email.

##NDYyZWJmMDMwMGMyZjczOGlvd2JzcTBYbHdTY1k0ZnRiNUI0eHZpaFB6NFVsbzVTNHJHM3cwWitsMXM9##

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$hash = trim(str_replace('> ', '', substr($email['body'], $start + 2, $end - $start - 2)));

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$hash = trim(str_replace(array('> ', '>', '=', "\n", "\t", "\r"), '', substr($email['body'], $start + 2, $end - $start - 2)));