Issue adding Router - SNMP output

This board serves as an open discussion and support collaboration point for Nagios XI. NOTE: Nagios XI customers should use the Customer Support forum to obtain expedited support.

Issue adding Router - SNMP output

Postby cdavidson » Wed Aug 28, 2019 4:28 pm

Here is the output of my SNMP of my Router. I keep getting an error that ...

Bandwidth and Port Status
No ports were detected on the switch. Possible reasons for this include:

The switch is currently down
The switch does not exist at the address you specified
SNMP support on the switch is disabled


None of these are true. I have setup the SNMP on the device just like others on the same subnet.


# Created by
# /usr/bin/cfgmaker --show-op-down --noreversedns --zero-speed 10000000 MTR@172.16.100.1:161::::2


### Global Config Options

# for UNIX
# WorkDir: /home/http/mrtg

# or for NT
# WorkDir: c:\mrtgdata

### Global Defaults

# to get bits instead of bytes and graphs growing to the right
# Options[_]: growright, bits

EnableIPv6: no

######################################################################
# System:
# Description:
# Contact:
# Location:
######################################################################
cdavidson
 
Posts: 3
Joined: Wed Aug 28, 2019 4:21 pm

Re: Issue adding Router - SNMP output

Postby scottwilkerson » Wed Aug 28, 2019 4:56 pm

Can you run this from the CLI on you XI server and get output?

Code: Select all
snmpwalk -v2c -c 'MTR' 172.16.100.1 IF-MIB::ifName
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
User avatar
scottwilkerson
DevOps Engineer
 
Posts: 16226
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises

Re: Issue adding Router - SNMP output

Postby cdavidson » Thu Aug 29, 2019 7:11 am

I get ...

Timeout: No Response from 172.16.100.1

I can ping this IP address. Maybe I need to contact my vendor.
cdavidson
 
Posts: 3
Joined: Wed Aug 28, 2019 4:21 pm

Re: Issue adding Router - SNMP output

Postby scottwilkerson » Thu Aug 29, 2019 7:18 am

cdavidson wrote:I get ...

Timeout: No Response from 172.16.100.1

I can ping this IP address. Maybe I need to contact my vendor.


Sounds like it, a timeout usually indicates the switch either isn't listening for SNMP traffic or you have an incorrect community string
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
User avatar
scottwilkerson
DevOps Engineer
 
Posts: 16226
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises

Re: Issue adding Router - SNMP output

Postby cdavidson » Thu Aug 29, 2019 8:13 am

I got it. The VPN tunnel wasn't allowing SNMP traffic. So I checked the box and now it is working. This is weird because I have another switch over the VPN that was allowing SNMP and I got it before the update.
cdavidson
 
Posts: 3
Joined: Wed Aug 28, 2019 4:21 pm

Re: Issue adding Router - SNMP output

Postby scottwilkerson » Thu Aug 29, 2019 8:22 am

cdavidson wrote:I got it. The VPN tunnel wasn't allowing SNMP traffic. So I checked the box and now it is working. This is weird because I have another switch over the VPN that was allowing SNMP and I got it before the update.

Great!

Locking thread
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
User avatar
scottwilkerson
DevOps Engineer
 
Posts: 16226
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises


Return to Nagios XI

Who is online

Users browsing this forum: Google [Bot] and 4 guests