Inbound emails - ignore autoresponders?

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jacek
Posts: 245
Joined: Wed Sep 09, 2015 5:49 am

Inbound emails - ignore autoresponders?

Post by jacek »

Hi,

I was just about to deploy the Inbound emails processing on our Nagios XI, but then I realized that during my tests Nagios also responded to autoresponders (saying that he can't find the hash or command)

Is there any way of filtering this out? Or maybe there is something already implemented but didn't kick in for some reason?
We are running MS Exchange (O365 to be exact).

Thanks!
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cdienger
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Joined: Tue Feb 07, 2017 11:26 am

Re: Inbound emails - ignore autoresponders?

Post by cdienger »

XI doesn't have a filter to do this so your best bet would be a rule on the client that disables automatic replies to the reply-to-address specified in XI.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
jacek
Posts: 245
Joined: Wed Sep 09, 2015 5:49 am

Re: Inbound emails - ignore autoresponders?

Post by jacek »

Understood, don't you think there should be one?
In a lot of systems you simply specify a list of phrases that if are in the subject - it will get ignored.
Think this could be an good improvement.
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cdienger
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Re: Inbound emails - ignore autoresponders?

Post by cdienger »

I agree and will file a feature request for this.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
jacek
Posts: 245
Joined: Wed Sep 09, 2015 5:49 am

Re: Inbound emails - ignore autoresponders?

Post by jacek »

Is this something I could track somehow?
I need to skip implementation of this feature until that is done, so I would like to know about the progress :)
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cdienger
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Re: Inbound emails - ignore autoresponders?

Post by cdienger »

As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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