Monitoring Engine always going down

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
bramon
Posts: 14
Joined: Wed Jun 29, 2016 7:57 pm

Monitoring Engine always going down

Post by bramon »

Hi,

Is there a log I can check on why our monitoring engine is crashing?

We are using Nagios XI 5.6.3 on Centos7.
User avatar
eloyd
Cool Title Here
Posts: 2129
Joined: Thu Sep 27, 2012 9:14 am
Location: Rochester, NY
Contact:

Re: Monitoring Engine always going down

Post by eloyd »

You could start with /usr/local/nagios/var/nagios.log and see what happens right before it goes down. Another one would be /var/log/messages or /var/log/syslog, depending on your system.
Image
Eric Loyd • http://everwatch.global • 844.240.EVER • @EricLoydI'm a Nagios Fanatic!
User avatar
mbellerue
Posts: 1403
Joined: Fri Jul 12, 2019 11:10 am

Re: Monitoring Engine always going down

Post by mbellerue »

Thanks for jumping in, Eric!

bramon, were you able to take a look at the log files Eric mentioned? You can also download your system profile and PM it to me, if you like. I'll be happy to take a look.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
bramon
Posts: 14
Joined: Wed Jun 29, 2016 7:57 pm

Re: Monitoring Engine always going down

Post by bramon »

@eloyd

Is there a particular keyword or message that I should search? I don't have info on the date/time the monitoring engine goes time. I just find out that it is down when I login into our Nagios XI.

@mbellerue

I can't find a send file via PM.
User avatar
eloyd
Cool Title Here
Posts: 2129
Joined: Thu Sep 27, 2012 9:14 am
Location: Rochester, NY
Contact:

Re: Monitoring Engine always going down

Post by eloyd »

I have nothing specific to have you look for, but the startup message is

Code: Select all

Nagios 4.4.3 starting...
(or whatever your version is).

You could look for that in /usr/local/nagios/var/nagios.log and then see what comes before it.
Image
Eric Loyd • http://everwatch.global • 844.240.EVER • @EricLoydI'm a Nagios Fanatic!
User avatar
lmiltchev
Former Nagios Staff
Posts: 13587
Joined: Mon May 23, 2011 12:15 pm

Re: Monitoring Engine always going down

Post by lmiltchev »

I can't find a send file via PM.
When you click on a username (e.g. any member of the Nagios Tech Support team), you should see an option: "PM: Send private message". Click on the link, and attach the profile.zip. Thanks!
Be sure to check out our Knowledgebase for helpful articles and solutions!
Locked