Check NRPE timeout massive

This board serves as an open discussion and support collaboration point for Nagios XI. NOTE: Nagios XI customers should use the Customer Support forum to obtain expedited support.

Check NRPE timeout massive

Postby antorres » Mon Oct 07, 2019 10:05 am

Hi there.

We are experiencing massive amount of alerts "check NRPE timeout" after clock DST adjustment. We have like 150+ services critical with this message.

We have checked date, firewall, restarted xinetd, and all we have got was a very few responses but most of the times we got timeout.

Has anyone of you experienced something like this? Can you guys help us out.

Thank you in advance.
antorres
 
Posts: 16
Joined: Thu Aug 22, 2013 12:11 pm

Re: Check NRPE timeout massive

Postby benjaminsmith » Mon Oct 07, 2019 5:01 pm

Hello @antorres,

Sounds like a network issue, but since the times were changed let's make sure all the time settings are in sync.

1. System time and php time
Code: Select all
date
php -r 'echo date("D M j G:i:s T Y")."\n";'

2. Timezones
Code: Select all
grep "date.timezone" /etc/php.ini
ls -l /etc/localtime

Also, please send me your system profile, so I can review the logs.Thanks.

Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message and then[b] reply to this post to bring it up in the queue.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
User avatar
benjaminsmith
 
Posts: 1864
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Check NRPE timeout massive

Postby antorres » Mon Oct 21, 2019 12:52 pm

Hi There.

Thank you very much for your answer. Yes in deed was a network problem (ASA blocked all traffic coming from certain point of the network)

Anyway I am glad we have resolve this issue


Thank you once again for the support.

Best Regards.
antorres
 
Posts: 16
Joined: Thu Aug 22, 2013 12:11 pm

Re: Check NRPE timeout massive

Postby benjaminsmith » Mon Oct 21, 2019 12:57 pm

Hello,
Thank you very much for your answer. Yes in deed was a network problem (ASA blocked all traffic coming from certain point of the network)
Anyway I am glad we have resolve this issue

Thanks for update and glad to hear you found the issue.

We'll close this out, but feel free to open another post if you have any new questions.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
User avatar
benjaminsmith
 
Posts: 1864
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul


Return to Nagios XI

Who is online

Users browsing this forum: No registered users and 17 guests