XI notifcations options issue

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XI notifcations options issue

Postby ansaaft » Fri Oct 25, 2019 11:26 am

Hi Support,

In xi interface, under host management and service management templates, what does marking an option in grey mean?
Does it indicate that notifications are turned on or that they are turned off?

For example:
Under alert settings, for Notification options

When I click on down option and it turns grey, what does it mean?
Does that mean I will get a notification when the host is down
Or
Does that mean I will not get a notification when the host is down?

Similarly when I select the "On" option under "Notifications enabled" what does it mean?

Any help is greatly appreciated as my services/hosts are being monitored, I have greyed out all options under "Notification options" tab assuming that turns on the notification and sends an email when the host goes down.
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Re: XI notifcations options issue

Postby benjaminsmith » Fri Oct 25, 2019 1:35 pm

Hello @ansaaft,
When I click on down option and it turns grey, what does it mean?

That's correct. You will receive notifications for the ones selected or highlighted.
Similarly when I select the "On" option under "Notifications enabled" what does it mean?

That will enable notification to be sent based on the options selected above.

Here's some documentation on how to use the CCM in Nagios XI. Let us know if you have any other questions.

Using The Core Config Manager For Host Management

Using The Core Config Manager For Service Management
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