Multi-Tenant XI - new created service definitions

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
stravis007
Posts: 6
Joined: Mon Sep 23, 2019 11:22 pm

Multi-Tenant XI - new created service definitions

Post by stravis007 »

Hi,

We have a Multi-Tenant configuration for XI setup which appears to be working mostly as designed. Users of each tenant are able to access CCM and add their own service definitions. The issue we're facing is that when a Non-Admin user adds a service definition to their tenant it doesn't show up in their tenant, it only shows under the admin users view at which point it can be assigned to the correct tenant. I've gone through the config files that CCM generates and it looks like the the templates and everything are being written out correctly.

We've tried to copy one of these config files into the static configuration directory and it seems like it's being picked up correctly into the right tenant.

We have several tenants that need to manage their own spaces within our infrastrcture without admin intervention.

Thoughts?
User avatar
mbellerue
Posts: 1403
Joined: Fri Jul 12, 2019 11:10 am

Re: Multi-Tenant XI - new created service definitions

Post by mbellerue »

What version of XI is this? Also, are there any tennants where this works as expected?
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
Locked