install Nagios XI error

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bor
Posts: 2
Joined: Mon Dec 23, 2019 11:56 am

install Nagios XI error

Post by bor »

Hello everyone,
when I try to install Nagios XI it generates an error.
i use an ubuntu server 18.04
I followed this guide:

I get this error:
https://assets.nagios.com/downloads/nag ... -Linux.pdf

Code: Select all

Running './0-repos'...
Configuring Repos...
ubuntu19 is not currently supported. Please use one of the following distros:
  CentOS, RHEL, Oracle 6 or 7
  Ubuntu 14, 16 or 18 LTS
  Debian 8 or 9
RESULT=1
===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).
If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.
The script that failed was: './0-repos
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: install Nagios XI error

Post by benjaminsmith »

Hi @bor,

Thank you for joining the Nagios support forum! The output error is showing that this is an Ubuntu 19 server and we have not rolled out support for 19 yet.
ubuntu19 is not currently supported. Please use one of the following distros:
Post the output of the following command:

Code: Select all

lsb_release -a 
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
bor
Posts: 2
Joined: Mon Dec 23, 2019 11:56 am

Re: install Nagios XI error

Post by bor »

you're right.
when will it be implemented?
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: install Nagios XI error

Post by benjaminsmith »

Hi @bor,

For Nagios XI, as it's an enterprise application, we only support the LTS releases. So, for now, that is 18.04, and then 20.04 when that is released.

Let me know if you have further questions.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
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