Windows Service Check not working

[kwhogster]

Nagios Core 4.3.4
NSClient 4.4.23
Windows 2012 R2 Servers
SQL 2014

I have 2 Windows 2012 R2 Cluster Servers with SQL 2014 Both are VM;s on VMWare 6.5
I have three SQL instances running.

MSSQLSERVER
MSSQLSERVER$PROD1
MSSQLSERVER$PROD2
I set up Windows Service checks for the services so that the services that use the databases have a dependency for that sql service.

Both MSSQLSERVER$PROD1 and MSSQLSERVER$PROD2 work fine I get this error for MSSQLSERVER


MSSQLSERVER

This service has 2 comments associated with it This service problem has been acknowledged This service is currently in a period of scheduled downtime

CRITICAL 05-27-2018 18:40:10 0d 0h 7m 15s 10/10 SERVICE CRITICAL - 1 service(s).

My Define services are like this

Code: Select all

define service{
        use                     generic-service
        host_name               SERV014-N1
        service_description     MSSQLSERVER
        servicegroups           Services
        check_command           check_nrpe!check_winservice! -a "--service mssqlserver --state stopped,paused --critical 0"
        check_period            backup_WIN12
        notification_period     backup_WIN12
        }
define service{
        use                     generic-service
        host_name               SERV014-N1
        service_description     MSSQLWRESTLING
        servicegroups           Services
        check_command           check_nrpe!check_winservice! -a '--service MSSQLWRESTLING --state stopped,paused --critical 0'
        check_period            backup_WIN12
        notification_period     backup_WIN12
        }
define service{
        use                     generic-service
        host_name               SERV014-N1
        service_description     MSSQLSHAREPOINT
        servicegroups           Services
        check_command           check_nrpe!check_winservice! -a '--service MSSQLSHAREPOINT --state stopped,paused --critical 0'
        check_period            backup_WIN12
        notification_period     backup_WIN12
        }

My ini file entry

; Check Windows Service
check_winservice = scripts\\check_winservice.exe $ARG1$ $ARG2$ $ARG3$

Using this plugin works for all others except for this one service very strange.

You would think I would have an issue with the ones with the $ sign



https://www.itefix.net/check_winservice

Any ideas or thoughts


Thank you

Tom

[kwhogster]

Update

I tried the command from the Nagios server command line and it works.

root:/usr/local/nagios/etc/objects/windowsservers# /usr/local/nagios/libexec/./check_nrpe -H x.x.x.x -c check_winservice -a '--service mssqlserver --state stopped --critical 0'
SERVICE OK - 0 service(s).|'services'=0;;0

On the web page I see this now on all three services


MSSQLSERVER

This service has 2 comments associated with it This service problem has been acknowledged This service is currently in a period of scheduled downtime

UNKNOWN 05-28-2018 21:12:08 0d 3h 30m 12s 10/10 Unknown command(s): check_winservice


MSSQLSHAREPOINT

This service has 1 comment associated with it This service is currently in a period of scheduled downtime

UNKNOWN 05-28-2018 21:11:03 0d 3h 35m 2s 10/10 Unknown command(s): check_winservice


MSSQLWRESTLING

This service has 1 comment associated with it This service is currently in a period of scheduled downtime

UNKNOWN 05-28-2018 21:04:00 0d 3h 33m 8s 10/10 Unknown command(s): check_winservice


All three work from command line as above

My INI and this is NSCLIENT 5.144 the other server is 4.4.23 both have the same problem I have other services using the same define service and they are working.

Code: Select all

; Check Windows Service 
check_winservice = scripts\\check_winservice.exe $ARG1$ $ARG2$ $ARG3$

[scottwilkerson]

So if they work from the command line then the windows nsclient setup should be fine.

Can you share your check_nrpe definition so we can make sure the check_command in your services will produce the same line as you showed that works from the CLI

[kwhogster]

Scott

Code: Select all

define service{
        use                     generic-service
        host_name               SERV014-N1
        service_description     MSSQLSERVER
        servicegroups           Services
        check_command           check_nrpe!check_winservice! -a "--service mssqlserver --state stopped,paused --critical 0"
        check_period            backup_WIN12
        notification_period     backup_WIN12
        }
define service{
        use                     generic-service
        host_name               SERV014-N1
        service_description     MSSQLWRESTLING
        servicegroups           Services
        check_command           check_nrpe!check_winservice! -a '--service MSSQLWRESTLING --state stopped,paused --critical 0'
        check_period            backup_WIN12
        notification_period     backup_WIN12
        }
define service{
        use                     generic-service
        host_name               SERV014-N1
        service_description     MSSQLSHAREPOINT
        servicegroups           Services
        check_command           check_nrpe!check_winservice! -a '--service MSSQLSHAREPOINT --state stopped,paused --critical 0'
        check_period            backup_WIN12
        notification_period     backup_WIN12
        }

I changed them to remove the " --state stopped,paused --critical 0'" cause they are on both cluster servers and they are set to manual startup

with the --state stopped,paused --critical 0' the command fails

Thanks

Tom

[scottwilkerson]

I changed them to remove the " --state stopped,paused --critical 0'" cause they are on both cluster servers and they are set to manual startup

with the --state stopped,paused --critical 0' the command fails

Thanks

Tom

I was actually looking for the command definition for nrpe , not the service definitions, however, are they working now? Based on your statement they are working and if that is the can we done need to see any further configurations.

[kwhogster]

Scott,

my nrpe command

Code: Select all

define command{
        command_name    check_nrpe
        command_line    /usr/lib/nagios/plugins/check_nrpe -H $HOSTADDRESS$ -t 120 -c $ARG1$ $ARG2$ $ARG3$ $ARG4$
}

this is use by all my other services and they all are working.

[scottwilkerson]

What error are you getting for the services that are not working?

[kwhogster]

This is the error:

CRITICAL 05-27-2018 18:40:10 0d 0h 7m 15s 10/10 SERVICE CRITICAL - 1 service(s).

[scottwilkerson]

That just means the service isn't running (or is running depending on your command)

[kwhogster]

Ths service is running

Is there another way for check_nrpe to check services a plugin or internal command?