Nagios Integration with ServiceNow

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Nagios Integration with ServiceNow

Postby ashok.verma » Wed Oct 27, 2021 10:18 pm

what are ways we can integrate Nagios with the service now?
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Re: Nagios Integration with ServiceNow

Postby benjaminsmith » Wed Nov 03, 2021 4:08 pm

Hi,

Actually, Service Now has made an official integration for Nagios XI.

https://docs.servicenow.com/bundle/rome ... ector.html

For Core, take a look at the following project.

https://github.com/js-murph/nagios-service-now-ticketer

Cheers,
Benjamin
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Re: Nagios Integration with ServiceNow

Postby derevko » Tue Nov 09, 2021 6:01 am

similarly to benjamin, i would also suggest you to use ServiceNow's connector for connecting it with Nagios. at least, that would have been my first stop if i would start the integration process between the systems.
otherwise, if you are making a list of possible solutions, i would suggest you take a look at marketplaces - they offer a variety of possibilities. what i mean here is that you can opt for a custom solution - 3rd party solutions. the only drawback here is that their capabilities(listed) are not always the same in real action. and i speak from experience. so, you have to be careful.
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Re: Nagios Integration with ServiceNow

Postby benjaminsmith » Fri Nov 12, 2021 11:44 am

@derevko,

Welcome to the Nagios Community Forum! Some good info, thanks for sharing your experience here.

-- Benjamin
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