Alert enrichment

[gosmart]

Hi!

I am looking for a way to enrich the information about particular alert (eg. with equipment location, id of trouble ticket created etc.)

I have found the way to add service or host variables with external commands, but nothing about alerts (problems).

Am I missing something?

[slansing]

One way to do this would be to modify the commands used for mailing notifications.

They currently should look similar to the following:

Code: Select all

# 'notify-host-by-email' command definition
define command{
    command_name    notify-host-by-email
    command_line    /usr/bin/printf "%b" "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\nHost: $HOSTNAME$\nState: $HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo: $HOSTOUTPUT$\n\nDate/Time: $LONGDATETIME$\n" | /usr/bin/mailx -s "** $NOTIFICATIONTYPE$ Host Alert: $HOSTNAME$ is $HOSTSTATE$ **" $CONTACTEMAIL$
    }

# 'notify-service-by-email' command definition
define command{
    command_name    notify-service-by-email
    command_line    /usr/bin/printf "%b" "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$\n" | /usr/bin/mailx -s "** $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$
    }

Following the protocol of using standard macro's you could add "for instance" the $HOSTNOTES$ macro:

$HOSTNOTES$ Notes for the host. This macro may contain other macros (e.g. $HOSTNAME$), which can be useful when you want to host-specific status information, etc. in the description.

These macro's can all be found in the following list: http://nagios.sourceforge.net/docs/3_0/ ... #hostnotes

Is this a possibility for you? If not let us know and we can brain storm some more.

[gosmart]

Thanks for help. For that, event handlers can be used too.

I didn't explain well.
I would like to enrich alarm in Nagios with additional details.

I have found only how to add host or service variables, but not alarm variables.
Eg. CHANGE_CUSTOM_HOST_VAR http://old.nagios.org/developerinfo/ext ... and_id=139

[slansing]

Hello gosmart, as opposed to the XI notification variables:

http://assets.nagios.com/downloads/nagi ... iables.pdf

Nagios core has a bit smaller list:

http://nagios.sourceforge.net/docs/3_0/macrolist.html

However many of the normal macro's can be used, as shown on my first post where the notification commands were placed, you can see variable macro's such as $HOSTADDRESS$ and $HOSTSTATE$ being used to pull information.

[gosmart]

I am not looking for customization of alert notification, but alert itself in Nagios GUI. XI would be fine too, if such thing is supported.

[sreinhardt]

So you would like some form of a popup? I think we need more details as to what you mean by enriching alerts. what exactly do you want to see happening?

[gosmart]

Hi!

Sorry for not replying earlier. Busy time.
I had in mind something like on attached picture,

but popup with additional fields would be fine.

[slansing]

Currently there is no documented way to add additional columns in the Service / Host / Details Page's, though this is something highly requested. If you are interested, you can also add in a feature request at http://tracker.nagios.org