Unknown - No data received from WMI

[ChanningL]

Hello,

I have some issues with some of the disk checks. I get the following error on some of the windows hosts: Unknown - No data received from WMI.
All the rest of the checks on the windows hosts are working properly but on some windows hosts only the disk checks don't work. I use the check_disk_io.vbs.
command[get_diskio]=cscript.exe //nologo //T:60 c:\nrpe_nt\plugins\v2\check_disks_io.vbs -h "$ARG1$" -inst C: -prop "DiskReadBytesPerSec,DiskWriteBytesPerSec" -t "$ARG4$"

Does anyone have a clue how I can fix this?

And on some Windows hosts I'm getting this error: Timeout connecting to WMI on this host! Error Number: 462 Description: The remote server machine does not exist or is unavailable. Is this because some switches/firewalls doesn't let the WMI through?

[yancy]

Can you post the error you get when you run the following from the Windows command line.

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cscript.exe //nologo //T:60 c:\nrpe_nt\plugins\v2\check_disks_io.vbs -h "$ARG1$" -inst C: -prop "DiskReadBytesPerSec,DiskWriteBytesPerSec" -t "$ARG4$"

And on some Windows hosts I'm getting this error: Timeout connecting to WMI on this host! Error Number: 462 Description: The remote server machine does not exist or is unavailable. Is this because some switches/firewalls doesn't let the WMI through?

This is either due to the agent or the WMI Provider. I notice you're using a very outdated agent and would encourage you to upgrade in order to resolve the issue.

You could use:
NSClient++, which provides active checks and is more maintaned
NRDS_Win, for sending checks back passively
check_wmi_plus, uses the native WMI provider and requires to agent to be installed

-Yancy

[ChanningL]

When I run it on the commandline I'm getting the same error.
So there is no other solution then to upgrade the agent? Because I'm almost done so I would rather not start al over again haha. I'm using nrpe_nt now!

[yancy]

ChanningL,

Can you provide a link to check_disks_io.vbs so I can take a look at what it's doing.


Thanks,

-Yancy

[ChanningL]

Yes ofcourse! Here it is: http://wrttn.in/b5efbd

Gr,
Channing

[yancy]

ChanningL,

Seems to be working fine for me. Here are the arguments I used when running on the Windows command line.

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cscript.exe //nologo //T:60 check_disks_io.vbs -h 127.0.0.1 -inst C: -prop "DiskReadBytesPerSec,DiskWriteBytesPerSec" -t "700,30:40,80"

Can you give that a test.

Thanks,

-Yancy

[ChanningL]

Hello,

It still doesn't work for me with those arguments.

[yancy]

ChanningL,

Does your user have admin access? If it doesn't have admin access, does it have permission to the WMI namespace?

What version of Windows is this you're running against?


-Yancy

[ChanningL]

Hello,

Yes my user has admin acces. The weird thing is that the "Unknown - No data received from WMI" error, is only on the disk checks and not on the other checks, those other checks are fine. So I don't think it has something to do with rights.

With the "Timeout connecting to WMI on this host! Error Number: 462 Description: The remote server machine does not exist or is unavailable" error, I'm also getting this error: "Timeout connecting to WMI on this host! Error Number: -2147023174 Description: The RPC server is unavailable". And on this server I've admin acces also.

Both errors are on a Windows 2000 server.

[yancy]

ChanningL,

If the user is administrator, it's probably not a permissions issue as the admin account has access to all WMI namespaces by default.

Here is a link to microsofts site about checking WMI for corruption
http://technet.microsoft.com/en-us/libr ... 04265.aspx

The other thing to consider is that the older Windows 2000 does not have the same classes.

try:

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 start > run > wbemtest 

you can enumerate classes to see if they exist.

-Yancy