Hello,
A while ago we’ve created an event _handler for automatic create a Topdesk incident in case a service is critical.
Only the hard state is being handled.
I noticed today that one critical service has created 100 Topdesk calls.
How is this possible ?
The event_handler only is being executed only the first time if the service is in hard state (see Nagios doc):
It should be noted that the event handler will only be executed the first time that the service falls into a HARD problem state. This prevents Nagios from continuously executing the script to restart the web server if the service remains in a HARD problem state.
Nagios version 3.2.3
Thanks,
Dirk