[SOLVED] problem with mail notification...

aleks1 · Post by **aleks1** » Tue Sep 09, 2014 7:12 am

Hi everibody!

i have a problem with mail notification in Nagios Core Version 4.0.2 on Ubuntu Server 12.04 LTS...

in my old post i had another problem with mail notification ( http://support.nagios.com/forum/viewtop ... 7&start=30 ) but the good people of this forum helps me to resolve the issue and my Nagios works perfectly!

but now i have another problem with mail notification! I don't receive mail notification anymore

( i think that someone else changes something )

i don't find the error!

anyone can help me?

i'll post everything you want!

P.S.
i've tryed to use a test mail from the server to my account:

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$ echo "this is the body" | mail -s "this is the subject" "supporto@xxxx.eu"
$

seems everything working fine! but any mail arrives to my account!

and in the mail.log :

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Sep  8 23:38:49 localhost sendmail[10380]: s88Lcn90010380: from=nagios, size=385, class=0, nrcpts=1, msgid=<201409082138.s88Lcn90010380@localhost.localdomain>, relay=nagios@localhost
Sep  8 23:38:49 localhost sendmail[10380]: s88Lcn90010380: to=<supporto@deaconsulenze.eu>, delay=00:00:00, mailer=esmtp, pri=30385, dsn=4.4.3, stat=queued
Sep  9 00:00:04 localhost sm-msp-queue[12217]: s83Libna001004: s88M01sv012217: sender notify: Cannot send message for 5 days
Sep  9 00:00:05 localhost sm-mta[12222]: s88M04DB012222: from=<>, size=2107, class=0, nrcpts=1, msgid=<201409082200.s88M01sv012217@localhost.localdomain>, proto=ESMTP, daemon=MTA-v4, relay=localhost.localdomain [127.0.0.1]
Sep  9 00:00:05 localhost sm-msp-queue[12217]: s88M01sv012217: to=nagios, delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=31670, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s88M04DB012222 Message accepted for delivery)
Sep  9 00:00:05 localhost sm-mta[12223]: s88M04DB012222: to=<nagios@localhost.localdomain>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=32342, dsn=2.0.0, stat=Sent
Sep  9 02:20:01 localhost sm-msp-queue[24215]: s88KEn4D002442: s890K18l024215: sender notify: Warning: could not send message for past 4 hours
Sep  9 02:20:01 localhost sm-mta[24216]: s890K1sV024216: from=<>, size=2300, class=0, nrcpts=1, msgid=<201409090020.s890K18l024215@localhost.localdomain>, proto=ESMTP, daemon=MTA-v4, relay=localhost.localdomain [127.0.0.1]
Sep  9 02:20:01 localhost sm-msp-queue[24215]: s890K18l024215: to=nagios, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31670, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s890K1sV024216 Message accepted for delivery)
Sep  9 02:20:01 localhost sm-msp-queue[24215]: s88KEMO0002412: s890K18m024215: sender notify: Warning: could not send message for past 4 hours
Sep  9 02:20:01 localhost sm-mta[24217]: s890K1sV024216: to=<nagios@localhost.localdomain>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=32535, dsn=2.0.0, stat=Sent
Sep  9 02:20:01 localhost sm-mta[24216]: s890K1sX024216: from=<>, size=2306, class=0, nrcpts=1, msgid=<201409090020.s890K18m024215@localhost.localdomain>, proto=ESMTP, daemon=MTA-v4, relay=localhost.localdomain [127.0.0.1]
Sep  9 02:20:01 localhost sm-msp-queue[24215]: s890K18m024215: to=nagios, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31676, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s890K1sX024216 Message accepted for delivery)
Sep  9 02:20:02 localhost sm-mta[24219]: s890K1sX024216: to=<nagios@localhost.localdomain>, delay=00:00:01, xdelay=00:00:00, mailer=local, pri=32541, dsn=2.0.0, stat=Sent
Sep  9 03:20:01 localhost sm-msp-queue[29409]: s88L4nMX007539: s891K15G029409: sender notify: Warning: could not send message for past 4 hours
Sep  9 03:20:01 localhost sm-mta[29410]: s891K1vq029410: from=<>, size=2266, class=0, nrcpts=1, msgid=<201409090120.s891K15G029409@localhost.localdomain>, proto=ESMTP, daemon=MTA-v4, relay=localhost.localdomain [127.0.0.1]
Sep  9 03:20:01 localhost sm-msp-queue[29409]: s891K15G029409: to=nagios, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31636, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s891K1vq029410 Message accepted for delivery)
Sep  9 03:20:01 localhost sm-mta[29411]: s891K1vq029410: to=<nagios@localhost.localdomain>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=32501, dsn=2.0.0, stat=Sent
Sep  9 03:20:01 localhost sm-msp-queue[29409]: s88LCmao008130: s891K15H029409: sender notify: Warning: could not send message for past 4 hours
Sep  9 03:20:01 localhost sm-mta[29410]: s891K1vs029410: from=<>, size=2314, class=0, nrcpts=1, msgid=<201409090120.s891K15H029409@localhost.localdomain>, proto=ESMTP, daemon=MTA-v4, relay=localhost.localdomain [127.0.0.1]
Sep  9 03:20:01 localhost sm-msp-queue[29409]: s891K15H029409: to=nagios, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31684, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s891K1vs029410 Message accepted for delivery)
Sep  9 03:20:01 localhost sm-mta[29413]: s891K1vs029410: to=<nagios@localhost.localdomain>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=32549, dsn=2.0.0, stat=Sent
Sep  9 03:40:01 localhost sm-msp-queue[31083]: s88Lcn90010380: s891e1LY031083: sender notify: Warning: could not send message for past 4 hours
Sep  9 03:40:01 localhost sm-mta[31084]: s891e1rV031084: from=<>, size=2300, class=0, nrcpts=1, msgid=<201409090140.s891e1LY031083@localhost.localdomain>, proto=ESMTP, daemon=MTA-v4, relay=localhost.localdomain [127.0.0.1]
Sep  9 03:40:01 localhost sm-msp-queue[31083]: s891e1LY031083: to=nagios, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31670, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s891e1rV031084 Message accepted for delivery)
Sep  9 03:40:01 localhost sm-mta[31085]: s891e1rV031084: to=<nagios@localhost.localdomain>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=32535, dsn=2.0.0, stat=Sent
Sep  9 11:09:49 localhost sendmail[7602]: s8999nVJ007602: from=nagios, size=372, class=0, nrcpts=1, msgid=<201409090909.s8999nVJ007602@localhost.localdomain>, relay=nagios@localhost
Sep  9 11:09:49 localhost sendmail[7602]: s8999nVJ007602: to=<supporto@deaconsulenze.eu>, delay=00:00:00, mailer=esmtp, pri=30372, dsn=4.4.3, stat=queued
Sep  9 11:10:49 localhost sendmail[7816]: s899AnRw007816: from=nagios, size=367, class=0, nrcpts=1, msgid=<201409090910.s899AnRw007816@localhost.localdomain>, relay=nagios@localhost
Sep  9 11:10:49 localhost sendmail[7816]: s899AnRw007816: to=<supporto@deaconsulenze.eu>, delay=00:00:00, mailer=esmtp, pri=30367, dsn=4.4.3, stat=queued
Sep  9 11:11:06 localhost sendmail[7837]: s899B66x007837: from=nagios, size=349, class=0, nrcpts=1, msgid=<201409090911.s899B66x007837@localhost.localdomain>, relay=nagios@localhost
Sep  9 11:11:06 localhost sendmail[7837]: s899B66x007837: to=<supporto@deaconsulenze.eu>, delay=00:00:00, mailer=esmtp, pri=30349, dsn=4.4.3, stat=queued
Sep  9 11:11:10 localhost sendmail[7850]: s899B9fH007850: from=nagios, size=369, class=0, nrcpts=1, msgid=<201409090911.s899B9fH007850@localhost.localdomain>, relay=nagios@localhost
Sep  9 11:11:10 localhost sendmail[7850]: s899B9fH007850: to=<supporto@deaconsulenze.eu>, delay=00:00:00, mailer=esmtp, pri=30369, dsn=4.4.3, stat=queued
Sep  9 11:49:32 localhost sendmail[12000]: s899nWIZ012000: from=root, size=114, class=0, nrcpts=1, msgid=<201409090949.s899nWIZ012000@localhost.localdomain>, relay=root@localhost
Sep  9 11:49:32 localhost sendmail[12000]: s899nWIZ012000: to=<supporto@deaconsulenze.eu>, delay=00:00:00, mailer=esmtp, pri=30114, dsn=4.4.3, stat=queued
Sep  9 11:49:54 localhost sendmail[12028]: s899nsFX012028: from=nagios, size=114, class=0, nrcpts=1, msgid=<201409090949.s899nsFX012028@localhost.localdomain>, relay=nagios@localhost
Sep  9 11:49:54 localhost sendmail[12028]: s899nsFX012028: to=<supporto@deaconsulenze.eu>, delay=00:00:00, mailer=esmtp, pri=30114, dsn=4.4.3, stat=queued Sep  9 13:20:05 localhost sm-msp-queue[20095]: s84BA7wP009933: s89BK1lp020095: sender notify: Cannot send message for 5 days
Sep  9 13:20:05 localhost sm-mta[20101]: s89BK5BF020101: from=<>, size=2113, class=0, nrcpts=1, msgid=<201409091120.s89BK1lp020095@localhost.localdomain>, proto=ESMTP, daemon=MTA-v4, relay=localhost.localdomain [127.0.0.1]
Sep  9 13:20:05 localhost sm-msp-queue[20095]: s89BK1lp020095: to=nagios, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31676, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s89BK5BF020101 Message accepted for delivery)
Sep  9 13:20:06 localhost sm-mta[20102]: s89BK5BF020101: to=<nagios@localhost.localdomain>, delay=00:00:01, xdelay=00:00:01, mailer=local, pri=32348, dsn=2.0.0, stat=Sent
Sep  9 13:47:03 localhost sendmail[22582]: s89Bl3vK022582: from=root, size=114, class=0, nrcpts=1, msgid=<201409091147.s89Bl3vK022582@localhost.localdomain>, relay=root@localhost
Sep  9 13:47:03 localhost sendmail[22582]: s89Bl3vK022582: to=<supporto@deaconsulenze.eu>, delay=00:00:00, mailer=esmtp, pri=30114, dsn=4.4.3, stat=queued

thanks in advance!

Any help be appreciate!

Post by **eloyd** » Tue Sep 09, 2014 10:12 am

To start with, we need to know the commands.cfg portion that has your notify command in it. Then we might need the portion of your /usr/local/nagios/var/nagios.log file that has the notification in it.

Post by **lmiltchev** » Tue Sep 09, 2014 2:00 pm

Can you run the following commands and show us the output?

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mailq
sendmail -Ac -vvv -q

aleks1 · Post by **aleks1** » Wed Sep 10, 2014 3:56 am

hi! and thank you for replies!

To start with, we need to know the commands.cfg portion that has your notify command in it

ok @eloyd this is the command.cfg :

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 # 'notify-host-by-email' command definition
define command{
        command_name    notify-host-by-email
        command_line    /usr/bin/printf "%b" "***** Nagios-ESA *****\n\nNotification Type: $NOTIFICATIONTYPE$\nHost: $HOSTNAME$\nState: $HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo: $HOSTOUTPUT$\n\nDate/Time: $LONGDATETIME$\n" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ Host Alert: $HOSTNAME$ is $HOSTSTATE$ **" $CONTACTEMAIL$
        }

# 'notify-service-by-email' command definition
define command{
        command_name    notify-service-by-email
        command_line    /usr/bin/printf "%b" "***** Nagios-ESA *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$\n" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$
        }

################################################################################
# PERFORMANCE DATA COMMANDS
################################################################################


# 'process-host-perfdata' command definition
define command{
        command_name    process-host-perfdata
        command_line    /usr/bin/printf "%b" "$LASTHOSTCHECK$\t$HOSTNAME$\t$HOSTSTATE$\t$HOSTATTEMPT$\t$HOSTSTATETYPE$\t$HOSTEXECUTIONTIME$\t$HOSTOUTPUT$\t$HOSTPERFDATA$\n" >> /usr/local/nagios/var/host-perfdata.out
        }
# 'process-service-perfdata' command definition
define command{
        command_name    process-service-perfdata
        command_line    /usr/bin/printf "%b" "$LASTSERVICECHECK$\t$HOSTNAME$\t$SERVICEDESC$\t$SERVICESTATE$\t$SERVICEATTEMPT$\t$SERVICESTATETYPE$\t$SERVICEEXECUTIONTIME$\t$SERVICELATENCY$\t$SERVICEOUTPUT$\t$SERVICEPERFDATA$\n" >> /usr/local/nagios/var/service-perfdata.out
        }

and this is nagios.log:

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[1410300000] CURRENT SERVICE STATE: xen1;Disk Space;OK;HARD;1;DISK OK - free space:
[1410300000] CURRENT SERVICE STATE: xen1;HTTP;OK;HARD;1;HTTP OK: HTTP/1.1 200 OK - 352 bytes in 0,002 second response time
[1410300000] CURRENT SERVICE STATE: xen1;PING;OK;HARD;1;PING OK - Packet loss = 0%, RTA = 0.31 ms
[1410300000] CURRENT SERVICE STATE: xen1;SSH;OK;HARD;1;SSH OK - OpenSSH_4.3 (protocol 2.0)
[1410300000] CURRENT SERVICE STATE: xen1;Swap Usage;OK;HARD;1;SWAP OK: 100% free (512 MB out of 512 MB)
[1410300000] CURRENT SERVICE STATE: xen2;Current Load;OK;HARD;1;OK - load average: 0.24, 0.05, 0.02
[1410300000] CURRENT SERVICE STATE: xen2;Current Users;OK;HARD;1;USERS OK - 1 users currently logged in
[1410300000] CURRENT SERVICE STATE: xen2;Disk Space;OK;HARD;1;DISK OK - free space:
[1410300000] CURRENT SERVICE STATE: xen2;HTTP;OK;HARD;1;HTTP OK: HTTP/1.1 200 OK - 352 bytes in 0,002 second response time
[1410300000] CURRENT SERVICE STATE: xen2;PING;OK;HARD;1;PING OK - Packet loss = 0%, RTA = 1.22 ms
[1410300000] CURRENT SERVICE STATE: xen2;SSH;OK;HARD;1;SSH OK - OpenSSH_4.3 (protocol 2.0)
[1410300000] CURRENT SERVICE STATE: xen2;Swap Usage;OK;HARD;1;SWAP OK: 98% free (501 MB out of 512 MB)
[1410300125] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 125 seconds ago
[1410300725] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410300905] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410301505] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410301685] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410302063] Auto-save of retention data completed successfully.
[1410302585] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 522 seconds ago
[1410302765] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410303365] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410303545] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410304145] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410304325] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410304769] SERVICE ALERT: fileserver;Swap Usage;CRITICAL;SOFT;1;CRITICAL - Plugin timed out after 10 seconds
[1410304777] SERVICE ALERT: fileserver;Current Users;CRITICAL;SOFT;1;CRITICAL - Plugin timed out after 10 seconds
[1410304939] SERVICE ALERT: fileserver;Swap Usage;OK;SOFT;2;SWAP OK - 97% free (1922 MB out of 2000 MB)
[1410304947] SERVICE ALERT: fileserver;Current Users;OK;SOFT;2;USERS OK - 0 users currently logged in
[1410305525] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 578 seconds ago
[1410305663] Auto-save of retention data completed successfully.
[1410305705] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 42 seconds ago
[1410306305] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410306485] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410307085] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410307265] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410307865] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410308044] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 179 seconds ago
[1410308643] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 599 seconds ago
[1410308823] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410309263] Auto-save of retention data completed successfully.
[1410309723] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 460 seconds ago
[1410309903] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410310503] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410310683] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410311282] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 599 seconds ago
[1410311460] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 178 seconds ago
[1410312059] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 599 seconds ago
[1410312239] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410312839] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410312863] Auto-save of retention data completed successfully.
[1410313019] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 156 seconds ago
[1410313619] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410313799] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410314399] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410314579] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410315179] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410315359] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410315959] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410316139] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410316463] Auto-save of retention data completed successfully.
[1410317039] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 576 seconds ago
[1410317219] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410317819] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410317999] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410318599] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410318779] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410319379] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410319559] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410320063] Auto-save of retention data completed successfully.
[1410320459] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 396 seconds ago
[1410320639] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410321239] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410321419] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410322019] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410322199] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410322799] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410322979] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410323579] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410323663] Auto-save of retention data completed successfully.
[1410323759] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 96 seconds ago
[1410324359] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410324539] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410325139] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410325319] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410325919] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410326099] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410326699] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410326879] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410327263] Auto-save of retention data completed successfully.
[1410327779] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 516 seconds ago
[1410327959] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410328559] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410328739] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410329339] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410329519] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410330119] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410330299] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410330863] Auto-save of retention data completed successfully.
[1410331199] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 336 seconds ago
[1410331379] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410331979] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410332159] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410332759] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410332939] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410333539] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410333719] SERVICE ALERT: backups;Nagios Status;OK;SOFT;2;NAGIOS OK: 11 processes, status log updated 180 seconds ago
[1410334319] SERVICE ALERT: backups;Nagios Status;WARNING;SOFT;1;NAGIOS WARNING: 11 processes, status log updated 600 seconds ago
[1410334463] Auto-save of retention data completed successfully.
[1410336918] SERVICE ALERT: pcesatto;HTTP;CRITICAL;SOFT;1;Nessun instradamento per l'host
[1410337003] SERVICE ALERT: esaubuntumi;Swap Usage;CRITICAL;SOFT;1;CRITICAL - Plugin timed out after 10 seconds
[1410337031] EXTERNAL COMMAND: SCHEDULE_FORCED_SVC_CHECK;pcesatto;HTTP;1410337029
[1410337034] SERVICE ALERT: pcesatto;HTTP;CRITICAL;SOFT;2;Nessun instradamento per l'host
[1410337174] SERVICE ALERT: esaubuntumi;Swap Usage;OK;SOFT;2;SWAP OK - 100% free (3814 MB out of 3814 MB)
[1410337214] SERVICE ALERT: pcesatto;HTTP;CRITICAL;SOFT;3;Nessun instradamento per l'host
[1410337394] SERVICE ALERT: pcesatto;HTTP;CRITICAL;HARD;4;Nessun instradamento per l'hos

i don't see any alert of notification...

in the Web Interface in the section "notifications" there is:

Code: Select all

No notifications have been recorded in the current log file

Can you run the following commands and show us the output?

sure @lmiltchev!

your commands:

Code: Select all

root@backups:/usr/local/nagios/var# su nagios
$ mailq
sendmail -Ac -vvv -qMSP Queue status...
		/var/spool/mqueue-client (52 requests)
-----Q-ID----- --Size-- -----Q-Time----- ------------Sender/Recipient-----------
s89LblB9010748      240 Tue Sep  9 23:37 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s89L3mvi007962      210 Tue Sep  9 23:03 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s89DaYUD032589      252 Tue Sep  9 15:36 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s89Bl3vK022582       17 Tue Sep  9 13:47 root
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s89Btx22023328        0 Tue Sep  9 13:55 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s89BvGec023416        0 Tue Sep  9 13:57 root
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s89Bw237023594      271 Tue Sep  9 13:58 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s899nWIZ012000       17 Tue Sep  9 11:49 root
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s899nsFX012028       17 Tue Sep  9 11:49 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s899B66x007837      209 Tue Sep  9 11:11 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s899AnRw007816      225 Tue Sep  9 11:10 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s899B9fH007850      229 Tue Sep  9 11:11 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s8999nVJ007602      229 Tue Sep  9 11:09 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88Lcn90010380      240 Mon Sep  8 23:38 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88L4nMX007539      210 Mon Sep  8 23:04 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88LCmao008130      251 Mon Sep  8 23:12 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88KEn4D002442      240 Mon Sep  8 22:14 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88KEMO0002412      248 Mon Sep  8 22:14 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>sendmail -Ac -vvv -q
s88FeZsj010670      185 Mon Sep  8 17:40 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88FWMRC009958      185 Mon Sep  8 17:32 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88ErWgW006442      184 Mon Sep  8 16:53 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88EuBSZ006765      261 Mon Sep  8 16:56 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88Eu9Zi006755      261 Mon Sep  8 16:56 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88EtqmE006727      263 Mon Sep  8 16:55 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88Esq5V006652      264 Mon Sep  8 16:54 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88EEn8s002957      184 Mon Sep  8 16:14 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88EBOA2002781      184 Mon Sep  8 16:11 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88E0rIu001721      185 Mon Sep  8 16:00 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88E5RP9002261      194 Mon Sep  8 16:05 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88E8mJ2002470      197 Mon Sep  8 16:08 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88E5o2J002291      210 Mon Sep  8 16:05 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88DxiZR001468      183 Mon Sep  8 15:59 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88C6xHf018784       17 Mon Sep  8 14:06 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88Bw3ol017937       17 Mon Sep  8 13:58 root
                 (host map: lookup (address): deferred)
					 <to@address>
s88BwoPh017981       17 Mon Sep  8 13:58 root
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88ARLAe009770        0 Mon Sep  8 12:27 root
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88ARpEw009789        0 Mon Sep  8 12:27 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88AN35p009212        0 Mon Sep  8 12:23 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88AMma4009198        0 Mon Sep  8 12:22 nagios
                 (host map: lookup (deaconsulenze.eucd): deferred)
					 <supporto@deaconsulenze.eucd>
s88AQ1Ea009549      271 Mon Sep  8 12:26 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88ASCcX009804      271 Mon Sep  8 12:28 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s88AQRvH009576      271 Mon Sep  8 12:26 nagios
                 (host map: lookup (deaconsulenze.eu$): deferred)
					 <supporto@deaconsulenze.eu$>
s88APxDM009543      271 Mon Sep  8 12:25 nagios
                 (host map: lookup (deaconsulenze.eusu): deferred)
					 <supporto@deaconsulenze.eusu>
s87LeRnG004562      240 Sun Sep  7 23:40 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s87L6R2Y001492      210 Sun Sep  7 23:06 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s87EF7uQ028618      248 Sun Sep  7 16:15 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s86LfWvD003924      240 Sat Sep  6 23:41 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s86L7WG5000987      210 Sat Sep  6 23:07 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s86DA8UG022177      248 Sat Sep  6 15:10 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s85LbcJH003508      240 Fri Sep  5 23:37 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s85L3cZ4000381      210 Fri Sep  5 23:03 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
s85CA7RX016955      248 Fri Sep  5 14:10 nagios
                 (host map: lookup (deaconsulenze.eu): deferred)
					 <supporto@deaconsulenze.eu>
		Total requests: 52
MTA Queue status...
/var/spool/mqueue is empty
		Total requests: 0
$

any idea?

thank you in advance! i hope to resolve this issue with you!

Post by **eloyd** » Wed Sep 10, 2014 7:19 am

Yes, I have an idea: You have over 50 messages in your outbound mail queue that are in a deferred status. This means that for some reason your mail server could not deliver to the destination mail recipient. Different providers have different reasons for refusing to accept mail, but it is usually related to anti-spam controls.

You will need to solve this problem before anything else will be of use.

aleks1 · Post by **aleks1** » Wed Sep 10, 2014 8:03 am

mh good, so this isn't a problem of nagios that not send mail notification... is a problem of the mail server which blocks mail notifications sent by nagios!
i'll try to solve the issue... anyway it's so strange because before the notifications worked perfectly and no one has set anti-spam control or other things ( they said XD)
@eloyd: other suggestions for help me to find the problem?

Anyway thank you very much for the support @eloyd, @lmiltchev

i hope to solve the issue!

Post by **eloyd** » Wed Sep 10, 2014 8:30 am

If you look at /var/log/maillog (assuming that you have that file) or possibly /var/log/messages (if the maillog file does not exist) you can probably figure out why the messages are not being sent.

slansing · Post by **slansing** » Wed Sep 10, 2014 5:24 pm

Yeah, keep us up to date aleks, the maillog should tell you why they were bounced back, or failing.

aleks1 · Post by **aleks1** » Thu Sep 11, 2014 4:39 am

Hi guys! I'm back with the solution!

yesterday i've studied very well the maillog and marked the errors in it...

Today a little voice in my mind says: "ping a domain name!"

so:

Code: Select all

ping: unknown host www.google.com

but:

Code: Select all

ping 8.8.8.8

works!

damn the server not resolve the servers DNS addresses!

so i go to:

Code: Select all

/etc/resolv.conf

and set:

Code: Select all

nameserver 8.8.8.8
nameserver 8.8.4.4

then all queued mails (and an error that i've created intentionally) arrive to my mail account instantly!

thanks for your precious help!

@eloyd and @lmiltchev

Nagios Support Forum

[SOLVED] problem with mail notification...

[SOLVED] problem with mail notification...

Re: problem with mail notification...

Re: problem with mail notification...

Re: problem with mail notification...

Re: problem with mail notification...

Re: problem with mail notification...

Re: problem with mail notification...

Re: problem with mail notification...

Re: problem with mail notification...