Return code of 13 is out of bounds

[braindope]

Hi,

Can anyone experience this kind of Status information in Nagios is say
"Return code of 13 is out of bounds"

I have check the file in /tmp and it has a correct ownership

I'm using the check_fortigate.pl pugins, the cluster, Memory and Sessions service are having that kind of error

[Box293]

Did you originally test the plugin at the command line as the root user?

It's likely that the files created were for the root user and the nagios user (what monitoring engine runs as) cannot update them.

Try deleting the file in /tmp and then force an immediate check from the Nagios interface, does this fix the problem?

[braindope]

Hi Box,

The problem still persist , I have clear the files in /tmp then re-run the checks.

[Box293]

So what is the output when you run the command at the cli?

Code: Select all

su nagios
./check_fortigate.pl -H xxx.xxx.xxx.xxx 

[braindope]

Hi Box,

I have run ./check_fortigate.pl -H IP -C string -T Cluster in nagios user, it yielded positive results, and magically in my nagios web interface the check went OK

However for Memory and Session has the same output as in the Cluster, this is definitely weird

[Box293]

Looking at the plugin code it looks like it uses a path to store files:

-p --path STRING Path to store serial filenames, default /usr/lib/nagios/plugins/FortiSerial

Do you have anything like this? I believe it will be named the ip address.

Or perhaps you could run with the -p argument pointing to /tmp

Code: Select all

./check_fortigate.pl -H IP -C string -p /tmp -T Memory

[braindope]

Hi Box,

I have run the command below

./check_fortigate.pl -H IP -C string -p /tmp -T Memory

But it says unknown option p

Below are the only option in my plugins:
Options:

-H --host STRING or IPADDRESS Check interface on the indicated host
-C --community STRING Community-String for SNMP
-T -- type STRING CPU, MEM, Ses, VPN, Cluster
-S --serial STRING Primary serial number
-s --slave get values of slave
-w --warning INTEGER Warning threshold, applies to cpu, mem, session.
-c --critical INTEGER Critical threshold, applies to cpu, mem, session.
-R --reset Resets ip file (cluster only)
-M --mode STRING Output-Mode: 0 => just print, 1 => print and show failed tunnel, 2 => critical
-V --vpnmode STRING VPN-Mode: both => IPSec & SSL/OpenVPN, ipsec => IPSec only, ssl => SSL/OpenVPN only
-? --help Returns full help text

[Box293]

This is where I downloaded the plugin from:

https://exchange.nagios.org/directory/P ... pl/details

It's version is dated 2015-04-08 at the beginning of the file.

[braindope]

Hi Box,

Thanks for the link i've found the answer in there my

check_command check_fortigate_status!memory!string!60!70!

is at fault it should be

check_command check_fortigate_status!mem!string!60!70!

same thing for my sessions checking.

Additional:
i have run the check as root user for the plugins to create a file in my FortiSerial folder. This solve my Return code of 13 is out of bounds error.

Thank you for your usual help

[Box293]

Great, glad you were able to get to the bottom of it