Monitor Exchange

[mcapra]

Can you show us the contact definitions for these items:

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contacts user, usersms
contact_groups CSEXC

As well as the command definitions used by your contacts' service_notification_commands setting. There may be some differences in which contacts are using which notification commands.

[aajewole]

Please see attached. Also, when doing recovery, everything comes up fine in email and text. Just during warning/critical that shows nothing in the body and attachment of bin while no text message show up on the phone, even though nagios notification log shows it sent to both.

[aajewole]

Here is the powershell script nagios is running locally on the server.

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param($server="",$critical="",$warning="")
#$server = ""
#$critical = ""
#$warning = ""
#Check if the param are set
if($server -eq "" -or $critical -eq "" -or $warning -eq "")
{
  
    Write-Output "WARNING"
    Write-Output "You have to set the CAS-SERVER, the CRITICAL threshold, and WARNING threshold"
    exit
}

#Check and load Exchange Management PowerShell
 
if ( (Get-PSSnapin -Name Microsoft.Exchange.Management.PowerShell.E2010 -ErrorAction:SilentlyContinue) -eq $null)
{
    Add-PSSnapin Microsoft.Exchange.Management.PowerShell.E2010
}


$NagiosStatus = "0"
$NagiosDescription = ""

ForEach ($Type in Get-Queue -Server $server )
{

 	if ($Type.MessageCount -gt "$warning") 
	{
	# Look for threshold warning
	
		
		if ($NagiosDescription -ne "") 
		{
			# Format the output for Nagios
			$NagiosDescription = $NagiosDescription + ", "
		}
		
		$NagiosDescription = $NagiosDescription + $Type.Identity + " = " + $Type.MessageCount
		
        
		# Set the status to WARNING.
		$NagiosStatus = "1"
		
	}
	if ($Type.MessageCount -gt "$critical") 
	{
	# Look for threshold critical
	
		
		if ($NagiosDescription -ne "") 
		{
			# Format the output for Nagios
			$NagiosDescription = $NagiosDescription
		}
		
		#$NagiosDescription = $NagiosDescription + $Type.Identity + " = " + $Type.MessageCount
		
		# Set the status to failed.
		$NagiosStatus = "2"
		
	}

}


# Output, which string should we write to Nagios?
if ($NagiosStatus -eq "2") 
{
	Write-Host "CRITICAL: $NagiosDescription"
} 
elseif ($NagiosStatus -eq "1") 
{
	Write-Host "WARNING: $NagiosDescription"
} 
else 
{
	Write-Host "OK: all e-mail are gone!"
}

[tacolover101]

you'll need to modify the script to output properly. it's evident that's where the problem is since Write-Host "OK: all e-mail are gone!" is being displayed.

[tgriep]

If looks like the Powershell script was edited and it has some errors in it and that is why the output is not working.
I suggest putting back the original Powershell script from the link in your first post and see if the output is correct after doing that.

[aajewole]

I made changes to the powershell because it wasnt working. Even with critical number set to low, it still shows up as warning every time. Swapping critical for warning fixed the problem

[dwhitfield]

It sounds like your issue is resolved. Is that correct?

[aajewole]

Generating a custom notification with no alert from the web portal still dont come up right. These didnt even run the script I think

[aajewole]

No its not. If I use the code straight out of the plugin site, The warning/critical gets mixed up, if I fix that by swapping them in the code, the notification do not come through right. Also, when it goes red "critical" on the nagios page, notifications are not sent instantly or even generated.

[tgriep]

It looks you are missing a \n on the service email and service sms commands and that is probable the issue.

Edit the commands.cfg file find and edit the notify-service-by-email command and change the command line from

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command_line    /usr/bin/printf "%b" "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$" | /bin/mail -s "** $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$

to

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command_line    /usr/bin/printf "%b" "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$\n" | /bin/mail -s "** $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$

find and edit the notify-service-by-sms command and change the command line from

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command_line    /usr/bin/printf "%b" "Notification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$" | /bin/mail -s "$NOTIFICATIONTYPE$ Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTPAGER$

to

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command_line    /usr/bin/printf "%b" "Notification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$\n" | /bin/mail -s "$NOTIFICATIONTYPE$ Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTPAGER$

Save the file, restart nagios and see if that fixes the issue for the missing body in the emails.

If not, What type of email client are you using?
It looks like it is converting the body of the message to an attachment called ATT00001.bin.
Can you open that file in a text editor and see if there is valid information in it?