Nagios SmsAlert Notifications Workflow

[suresh.nakkina]

Hi,
I am new to Nagios monitoring, i gained some knowledge regarding the nagios monitoring, but i stuck at one point i,e. Sms alerts notifications.
how the Sms alerts is working in nagios monitoring and what is the work flow of sms alerts in Nagios.
Is there any need to use third party management tool?
I need info regarding both Nagios and OP5 monitoring tools.
Could anyone please help me out in this.

Thanks in advance,
Suresh

[mcapra]

how the Sms alerts is working in nagios monitoring and what is the work flow of sms alerts in Nagios.

This document describes the process at a high-level:
https://assets.nagios.com/downloads/nag ... ios-XI.pdf

It might also be useful to understand the difference between a "user" and a "contact" in Nagios XI:
https://assets.nagios.com/downloads/nag ... ntacts.pdf

Is there any need to use third party management tool?

Not if you're using Nagios XI. You may need to configure a proper SMTP server in your mail settings though. Most email-to-SMS gateways block sendmail which is what Nagios XI uses by default.

I need info regarding both Nagios and OP5 monitoring tools.

I would suggest visiting the OP5 forums for such questions.

[scottwilkerson]

One special thing of note in Nagios XI SMS messages are sent through email to SMS gateway and in this doc on page 4 there is instructions on where to add additional carriers
https://assets.nagios.com/downloads/nag ... ios-XI.pdf

[suresh.nakkina]

how the Sms alerts is working in nagios monitoring and what is the work flow of sms alerts in Nagios.

This document describes the process at a high-level:
https://assets.nagios.com/downloads/nag ... ios-XI.pdf

It might also be useful to understand the difference between a "user" and a "contact" in Nagios XI:
https://assets.nagios.com/downloads/nag ... ntacts.pdf

Is there any need to use third party management tool?

Not if you're using Nagios XI. You may need to configure a proper SMTP server in your mail settings though. Most email-to-SMS gateways block sendmail which is what Nagios XI uses by default.

I need info regarding both Nagios and OP5 monitoring tools.

I would suggest visiting the OP5 forums for such questions.

Thank you for your reply, small change here am using Nagios Core but not Nagios XI..
I need the info for Nagios Core.

Moderator Edit: This thread has been moved from the Nagios XI section of the forum
In the future, please make sure you are posting in the correct area so our advice is relevant.

[scottwilkerson]

Thank you for your reply, small change here am using Nagios Core but not Nagios XI..
I need the info for Nagios Core.

This is actually a large change as Core doesn't have anything builtin to decipher the carrier to email format like XI does.

You need to have each contact email to sms email address entered in a field for the contact. Then, you will need to create a command that can send the notification using this field for each user.

Finally you will need to add that command to the contact configuration.

[DiegoAnjos]

Hi @suresh.nakkina

I gave the same reply in another post https://support.nagios.com/forum/viewto ... =7&t=44382:

I don't know about SMS, but I am receiving alerts by Telegram

I followed the steps as on https://pommi.nethuis.nl/nagios-notific ... a-telegram
But be aware that there is missing information on the step-by-step. You must install Unofficial Telegram Bot API Client (https://github.com/datamachine/twx.botapi) to get it working.

Hope it helps you.

It sounds complicated, but its not.

I also created another template so I use it only with critical services, as I don't want to be bothered with all alerts.

[scottwilkerson]

Thanks @DiegoAnjos